Excellent Service Good day, On the 17 April, I contacted Oneplan Insurance for assistance with a refund. I was so fortunate to have Tsepang.m assist me. I kept uploading my POP on the APP but, I kept receiving a response-unable to process. She advised the requirement and also sent me a TEST email so that I just needed to provide the POP onto that email and the issue was rectified. We need more people like Tsepang who go the extra mile in service delivery.

The lady attending to my questions had… The lady attending to my questions had the answers immediately. Great service!

I emailed twice regarding a query and… I emailed twice regarding a query and received to reply. This morning, I had time to try and find another method of contact and found your What's App number. I got a quick response from Mapaseka Dinake who was excellent. She sorted out my query quickly and without any fuss. So unusual for an insurance company! Thank you....

Excellent service from Mapula… Excellent service from Mapula Khakhathiba. She helped me to set up my new OnePlan card, gather my pin and load a claim within 13mins! Quick, friendly and super helpful service! Thanks a million Mapula and OnePlan

One plan Health insurance policy One plan Health insurance policy is good, they are quick to respond to your queries. And I would like to thank Zinhle Gqoloda who assisted me telephonically in a very good manner, and my issue was resolved immediately. Keep up the good work.