Maryna Van Wyngaard
ZAI had multiple questions and Mapula… I had multiple questions and Mapula Khakhathiba were friendly and very helpful and patience. All my questions were answered and explained and changes were adjusted and completed. Thank you very much Mapula.
Kiara
ZAPuppy the Rottweiler My dog Puppy had a really good quality of life because of Oneplan. Every pet lover should consider getting this policy to keep their fur-baby healthy and happy. When they leave you after their short life, you will be glad that you knew you had the ability to take care of them in the best possible way.
Sharon COX
ZAI emailed twice regarding a query and… I emailed twice regarding a query and received to reply. This morning, I had time to try and find another method of contact and found your What's App number. I got a quick response from Mapaseka Dinake who was excellent. She sorted out my query quickly and without any fuss. So unusual for an insurance company! Thank you....
Jade Farrell
ZAExcellent service from Mapula… Excellent service from Mapula Khakhathiba. She helped me to set up my new OnePlan card, gather my pin and load a claim within 13mins! Quick, friendly and super helpful service! Thanks a million Mapula and OnePlan
Lesha Veeran
ZADouble debit 😫 I called on 03Feb to apply. In order for cover to start immediately, I needed to make an eft payment on the same day which I did. On 07Feb I was debited for the same amount. I contacted my consultant on 07Feb and arrangements were made for a refund. It's 12Feb and the refund has not come through 🙄 now I have lost my patience and want this resolved asap