Double debit 😫 I called on 03Feb to apply. In order for cover to start immediately, I needed to make an eft payment on the same day which I did. On 07Feb I was debited for the same amount. I contacted my consultant on 07Feb and arrangements were made for a refund. It's 12Feb and the refund has not come through 🙄 now I have lost my patience and want this resolved asap

Was helped by Mapula Khakhathiba. -

One plan Health insurance policy One plan Health insurance policy is good, they are quick to respond to your queries. And I would like to thank Zinhle Gqoloda who assisted me telephonically in a very good manner, and my issue was resolved immediately. Keep up the good work.

I emailed twice regarding a query and… I emailed twice regarding a query and received to reply. This morning, I had time to try and find another method of contact and found your What's App number. I got a quick response from Mapaseka Dinake who was excellent. She sorted out my query quickly and without any fuss. So unusual for an insurance company! Thank you....

The lady attending to my questions had… The lady attending to my questions had the answers immediately. Great service!