Kevin Joseph
GBI love it when people answer the phone… I love it when people answer the phone and then proceed to answer questions and process requests seamlessly.
Gulshan Duggal
GBGreat Annuity Rates, Easy Application The fixed annuity rates were very good. The online application was easy. I have contacted the customer service a few times and got good response. I would like to see more information either online or in the contract to clearly see the maturity value at the end of each year if no withdrawals were made. Also, early withdrawal penalty amount should be clearly displayed by the end of each year.
Edward Mattingly
GBGreat rates, great service I'm not savvy with online banking, transfers or even email. I wouldn't have been able to transfer the money without the customer support. She literally guided me through the process even though I kept making mistakes , costing her time. When transferring from another investment or brokerage the application process was to difficult for me. I would have gave up and put my money elsewhere if it hadn't been for Nicole.
Frequent User
GBExcellent Process and Rates The Canvas online process was simple and efficient. When I had questions (3-4 times) I was able to speak with Cynthia who is outstanding. She was kind helpful and organized and always had the correct answers! I picked Canvas for its terrific 7-year rates and I'm looking forward to compounding! The funding process questions were handled by Brody efficiently and Amanda was really a star getting me the new Canvas rates on my Annuity.
Greg
GBSpoke with Bryson he was super helpful… Spoke with Bryson he was super helpful and knowledgeable in explaining the application and rollover process, best rates I have seen!