Great rates, great service I'm not savvy with online banking, transfers or even email. I wouldn't have been able to transfer the money without the customer support. She literally guided me through the process even though I kept making mistakes , costing her time. When transferring from another investment or brokerage the application process was to difficult for me. I would have gave up and put my money elsewhere if it hadn't been for Nicole.

Great Annuity Rates, Easy Application The fixed annuity rates were very good. The online application was easy. I have contacted the customer service a few times and got good response. I would like to see more information either online or in the contract to clearly see the maturity value at the end of each year if no withdrawals were made. Also, early withdrawal penalty amount should be clearly displayed by the end of each year.

Great rates and website! The rates from Canvas are about the best I have found anywhere. The website was very informational and answered most questions up front. Only issue I had was that it appears the chat function is not monitored. I got no response after a day and a half of trying. The phone system is often backed up and I never received a callback. However, I just kept calling until I was able to reach a live person. I expect to be satisfied with my Canvas annuity investment.

I am struggling with the payment… I am struggling with the payment portion as PIOLT did not take my Marcus Goldman Sachs info. Then I said wire transfer, but I never got a screen that said which account the funds would be withdrawn from. Then, I was routed to the paper portion which said success. At this time, I still do not know how this application will be funded.

Would have given a zero star if… Update. Finally received a phone call. Nice person and was given the explanation that it “will take a couple weeks” before the policy and documents will appear. Was able to set up the portal and did finally receive the policy confirmation in the portal of a policy number. Almost 2 weeks from the time the cash was out of my account until the policy was issued and started earning interest. Some sort of confirmation of a policy application and payment of interest from the day they have your cash would be a great improvement for Canvas. Initial review: Would have given a zero star if possible. Authorized ACH premium payment. They took the money immediately out of my account but never sent any documents - no policy to be found. Emailed and called and left a message and no reply. Do not be the next victim. Will for sure be a long and protracted legal process to hopefully some day recover something. Will update if there is a different outcome but thus far this company appears to not be legit.