Amanda
GBNever heard of Acuity till we got them and couldn't be happier! I am very happy with Acuity so far. We've had Acuity for about 2 years now and the customer service has been wonderful. I'm also very happy with the price of the home owners insurance and the auto insurance. We switched from another top insurance agency which I thought we were happy with until we went to Acuity. Now I'm even happier cause of the rates. We've had to file a major claim once and they were so easy to work with. Never gave us one bit of problems and helped us every step of the way!
Robb
GBWebsite easy to access and navigate Website easy to access and navigate. Rates are competitive in the industry. Rate increases were moderate this year compared to other industry providers. Printed materials have been clear, concise and comprehensive.
Steve
GBClaim process When i reported a claim, it was handled quickly and professionally. I was assigned a claim number, and representative right away. The representative contacted me on a daily basis. Thank you Brittany Johnson. Brittany kept me informed though the claim process.
David Polodna
GBOutrageous Cost! My most recent experience was getting my premium statement, which went up by hundreds of dollars. I switched to Acuity for fairer rates, but any gains from the first year were lost in the second. I won't stay with Acuity if rates go up again.
Amy
GBThanks for always being there So nice that I know if I have any problems or questions that Acuity is there for me. Anything I've needed has been taken care of during our 1st call no waiting or call back.