Robb
GBWebsite easy to access and navigate Website easy to access and navigate. Rates are competitive in the industry. Rate increases were moderate this year compared to other industry providers. Printed materials have been clear, concise and comprehensive.
Randy
GBID Theft Claim When I contacted Acuity to submit a claim for ID theft, I was assigned a person to coordinate the process and two other experts to help me recover my identity and accounts. They have been extremely helpful and continue to follow up with me to ensure I am following the recommendations they have provided.
Steve
GBClaim process When i reported a claim, it was handled quickly and professionally. I was assigned a claim number, and representative right away. The representative contacted me on a daily basis. Thank you Brittany Johnson. Brittany kept me informed though the claim process.
Kenny
GBOur previous insurance company we had… Our previous insurance company we had been with about 40 years. We’ve never had the customer service we have now. They go above and beyond to help you. Thank you!
Sandra
GBExcellent Service and Coverage My agents, Rob Barbine and Stacy Stowell, were extremely helpful when helping us bundle home and auto insurance into Acuity policies 2 years ago, and again during renewal this year. They did a good job of understanding our needs and making sure the policies met these needs. I very much appreciate all of the protection provided in my Acuity policies. While insurance is more expensive than ever, I feel that I Acuity offers excellent value for the cost.