Adam
GBThe 50% rate increase is appalling The 50% rate increase is appalling. You, along with the entire industry, are price gauging. I’d like to look at your bottom line (P&L) comparison year over year and see the justification for a 50% increase to your customers. Crazy thing is, I had a claim last year. Turns out that increases rates. Yours is the only product that if you use it, it gets more expensive. It would be like buying food and only getting to look at it. If you eat it however, the next time you buy it the cost is 50% more.
Vilas
GBI have never made a claim I have never made a claim, so I cannot respond to that issue. What contacts if have had with Acuity has always been handled well and timely. From conversations with friends and neighbors, Acuity's coverage and premiums are the best by far.
David
GBClaim coverage in event of policyholder's death. I had a question regarding coverage in the event I died and would a claim filed by my heirs be recognized and covered. I received a quick response, which to my relief, indicated that as long as the policy was paid up, my heirs and assigns would be able to file and collect on claims covered under the policy.
Amanda
GBNever heard of Acuity till we got them and couldn't be happier! I am very happy with Acuity so far. We've had Acuity for about 2 years now and the customer service has been wonderful. I'm also very happy with the price of the home owners insurance and the auto insurance. We switched from another top insurance agency which I thought we were happy with until we went to Acuity. Now I'm even happier cause of the rates. We've had to file a major claim once and they were so easy to work with. Never gave us one bit of problems and helped us every step of the way!
Unsatisfied
GBNot Worth It I wish I could raise our rates as much as your company does. I can’t keep up with the increased costs you implement. I’ll continue to look for alternatives to the product you offer. It’s very frustrating to feel taken advantage of the price increases that get pushed at us with little to no options. I would not recommend your company.