Randy
GBID Theft Claim When I contacted Acuity to submit a claim for ID theft, I was assigned a person to coordinate the process and two other experts to help me recover my identity and accounts. They have been extremely helpful and continue to follow up with me to ensure I am following the recommendations they have provided.
Chad Thompson
GBSimply the Best! As a customer and independent agent, Acuity is great to work with. Stable even in hard markets. Dependable, helpful and the claims team is fast and friendly. You get the full package with Acuity.
Unsatisfied
GBNot Worth It I wish I could raise our rates as much as your company does. I can’t keep up with the increased costs you implement. I’ll continue to look for alternatives to the product you offer. It’s very frustrating to feel taken advantage of the price increases that get pushed at us with little to no options. I would not recommend your company.
Duncan
GBGood to have Acuity on my team. Great company to work with. My company recently went through some very stressful times and Acuity was engaged almost immediately. Company representatives kept me informed throughout the process and only asked for a minimum amount of my time. Thank You Acuity.
Adam
GBThe 50% rate increase is appalling The 50% rate increase is appalling. You, along with the entire industry, are price gauging. I’d like to look at your bottom line (P&L) comparison year over year and see the justification for a 50% increase to your customers. Crazy thing is, I had a claim last year. Turns out that increases rates. Yours is the only product that if you use it, it gets more expensive. It would be like buying food and only getting to look at it. If you eat it however, the next time you buy it the cost is 50% more.