Robb
GBWebsite easy to access and navigate Website easy to access and navigate. Rates are competitive in the industry. Rate increases were moderate this year compared to other industry providers. Printed materials have been clear, concise and comprehensive.
Diane Sobotik
GBDamaged car I had damage to my car caused by rubbish on the road. I had decided to just "live with it." Finally game Acuity a call. I was so surprised to hear a friendly voice understand my issue and take immediate action to bring it to a close. No issues at all; my service folks did a gorgeous job and nobody complained about anything. Just a nice treat in life.
Sandra
GBExcellent Service and Coverage My agents, Rob Barbine and Stacy Stowell, were extremely helpful when helping us bundle home and auto insurance into Acuity policies 2 years ago, and again during renewal this year. They did a good job of understanding our needs and making sure the policies met these needs. I very much appreciate all of the protection provided in my Acuity policies. While insurance is more expensive than ever, I feel that I Acuity offers excellent value for the cost.
Vilas
GBI have never made a claim I have never made a claim, so I cannot respond to that issue. What contacts if have had with Acuity has always been handled well and timely. From conversations with friends and neighbors, Acuity's coverage and premiums are the best by far.
Unsatisfied
GBNot Worth It I wish I could raise our rates as much as your company does. I can’t keep up with the increased costs you implement. I’ll continue to look for alternatives to the product you offer. It’s very frustrating to feel taken advantage of the price increases that get pushed at us with little to no options. I would not recommend your company.