Amanda
GBNever heard of Acuity till we got them and couldn't be happier! I am very happy with Acuity so far. We've had Acuity for about 2 years now and the customer service has been wonderful. I'm also very happy with the price of the home owners insurance and the auto insurance. We switched from another top insurance agency which I thought we were happy with until we went to Acuity. Now I'm even happier cause of the rates. We've had to file a major claim once and they were so easy to work with. Never gave us one bit of problems and helped us every step of the way!
Steve
GBClaim process When i reported a claim, it was handled quickly and professionally. I was assigned a claim number, and representative right away. The representative contacted me on a daily basis. Thank you Brittany Johnson. Brittany kept me informed though the claim process.
Robb
GBWebsite easy to access and navigate Website easy to access and navigate. Rates are competitive in the industry. Rate increases were moderate this year compared to other industry providers. Printed materials have been clear, concise and comprehensive.
Unsatisfied
GBNot Worth It I wish I could raise our rates as much as your company does. I can’t keep up with the increased costs you implement. I’ll continue to look for alternatives to the product you offer. It’s very frustrating to feel taken advantage of the price increases that get pushed at us with little to no options. I would not recommend your company.
Vilas
GBI have never made a claim I have never made a claim, so I cannot respond to that issue. What contacts if have had with Acuity has always been handled well and timely. From conversations with friends and neighbors, Acuity's coverage and premiums are the best by far.