Randy
GBID Theft Claim When I contacted Acuity to submit a claim for ID theft, I was assigned a person to coordinate the process and two other experts to help me recover my identity and accounts. They have been extremely helpful and continue to follow up with me to ensure I am following the recommendations they have provided.
David
GBClaim coverage in event of policyholder's death. I had a question regarding coverage in the event I died and would a claim filed by my heirs be recognized and covered. I received a quick response, which to my relief, indicated that as long as the policy was paid up, my heirs and assigns would be able to file and collect on claims covered under the policy.
Unsatisfied
GBNot Worth It I wish I could raise our rates as much as your company does. I can’t keep up with the increased costs you implement. I’ll continue to look for alternatives to the product you offer. It’s very frustrating to feel taken advantage of the price increases that get pushed at us with little to no options. I would not recommend your company.
Steve
GBClaim process When i reported a claim, it was handled quickly and professionally. I was assigned a claim number, and representative right away. The representative contacted me on a daily basis. Thank you Brittany Johnson. Brittany kept me informed though the claim process.
David Polodna
GBOutrageous Cost! My most recent experience was getting my premium statement, which went up by hundreds of dollars. I switched to Acuity for fairer rates, but any gains from the first year were lost in the second. I won't stay with Acuity if rates go up again.