Unsatisfied
GBNot Worth It I wish I could raise our rates as much as your company does. I can’t keep up with the increased costs you implement. I’ll continue to look for alternatives to the product you offer. It’s very frustrating to feel taken advantage of the price increases that get pushed at us with little to no options. I would not recommend your company.
Amy
GBThanks for always being there So nice that I know if I have any problems or questions that Acuity is there for me. Anything I've needed has been taken care of during our 1st call no waiting or call back.
Kenny
GBOur previous insurance company we had… Our previous insurance company we had been with about 40 years. We’ve never had the customer service we have now. They go above and beyond to help you. Thank you!
Steve
GBClaim process When i reported a claim, it was handled quickly and professionally. I was assigned a claim number, and representative right away. The representative contacted me on a daily basis. Thank you Brittany Johnson. Brittany kept me informed though the claim process.
Randy
GBID Theft Claim When I contacted Acuity to submit a claim for ID theft, I was assigned a person to coordinate the process and two other experts to help me recover my identity and accounts. They have been extremely helpful and continue to follow up with me to ensure I am following the recommendations they have provided.