Steve
GBClaim process When i reported a claim, it was handled quickly and professionally. I was assigned a claim number, and representative right away. The representative contacted me on a daily basis. Thank you Brittany Johnson. Brittany kept me informed though the claim process.
RonnieB
GBWorking with Matt Daily Working with Matt Daily. He explained my coverage and gave me recommendations. Together we reviewed my Home owners' policy and found missing information that helped to lower my rate. In addition, he was accessible when I needed help with insuring my recent car purchase. I would reccomend Matt Daily as an agent for Acuity to my friends and family.
Diane Sobotik
GBDamaged car I had damage to my car caused by rubbish on the road. I had decided to just "live with it." Finally game Acuity a call. I was so surprised to hear a friendly voice understand my issue and take immediate action to bring it to a close. No issues at all; my service folks did a gorgeous job and nobody complained about anything. Just a nice treat in life.
Randy
GBID Theft Claim When I contacted Acuity to submit a claim for ID theft, I was assigned a person to coordinate the process and two other experts to help me recover my identity and accounts. They have been extremely helpful and continue to follow up with me to ensure I am following the recommendations they have provided.
David
GBClaim coverage in event of policyholder's death. I had a question regarding coverage in the event I died and would a claim filed by my heirs be recognized and covered. I received a quick response, which to my relief, indicated that as long as the policy was paid up, my heirs and assigns would be able to file and collect on claims covered under the policy.