John
GBWe had never filed a homeowners claim… We had never filed a homeowners claim before so I didn't know how smoothly it would proceed. We thought that our roof may have had hail damage because numerous homes in our neighborhood were being replaced. Called our local agent and the entire process from inspections, payment and replacement went extremely well. Very happy!!
Robert
GBI don’t like the increase in premiums… I don’t like the increase in premiums every year. I have not had a claim ever.nor have I hpreceicpved a moving violation.
Robb
GBWebsite easy to access and navigate Website easy to access and navigate. Rates are competitive in the industry. Rate increases were moderate this year compared to other industry providers. Printed materials have been clear, concise and comprehensive.
Steve
GBClaim process When i reported a claim, it was handled quickly and professionally. I was assigned a claim number, and representative right away. The representative contacted me on a daily basis. Thank you Brittany Johnson. Brittany kept me informed though the claim process.
Diane Sobotik
GBDamaged car I had damage to my car caused by rubbish on the road. I had decided to just "live with it." Finally game Acuity a call. I was so surprised to hear a friendly voice understand my issue and take immediate action to bring it to a close. No issues at all; my service folks did a gorgeous job and nobody complained about anything. Just a nice treat in life.