Kenny
GBOur previous insurance company we had… Our previous insurance company we had been with about 40 years. We’ve never had the customer service we have now. They go above and beyond to help you. Thank you!
David Polodna
GBOutrageous Cost! My most recent experience was getting my premium statement, which went up by hundreds of dollars. I switched to Acuity for fairer rates, but any gains from the first year were lost in the second. I won't stay with Acuity if rates go up again.
John
GBWe had never filed a homeowners claim… We had never filed a homeowners claim before so I didn't know how smoothly it would proceed. We thought that our roof may have had hail damage because numerous homes in our neighborhood were being replaced. Called our local agent and the entire process from inspections, payment and replacement went extremely well. Very happy!!
Diane Sobotik
GBDamaged car I had damage to my car caused by rubbish on the road. I had decided to just "live with it." Finally game Acuity a call. I was so surprised to hear a friendly voice understand my issue and take immediate action to bring it to a close. No issues at all; my service folks did a gorgeous job and nobody complained about anything. Just a nice treat in life.
Adam
GBThe 50% rate increase is appalling The 50% rate increase is appalling. You, along with the entire industry, are price gauging. I’d like to look at your bottom line (P&L) comparison year over year and see the justification for a 50% increase to your customers. Crazy thing is, I had a claim last year. Turns out that increases rates. Yours is the only product that if you use it, it gets more expensive. It would be like buying food and only getting to look at it. If you eat it however, the next time you buy it the cost is 50% more.