David
GBClaim coverage in event of policyholder's death. I had a question regarding coverage in the event I died and would a claim filed by my heirs be recognized and covered. I received a quick response, which to my relief, indicated that as long as the policy was paid up, my heirs and assigns would be able to file and collect on claims covered under the policy.
David Polodna
GBOutrageous Cost! My most recent experience was getting my premium statement, which went up by hundreds of dollars. I switched to Acuity for fairer rates, but any gains from the first year were lost in the second. I won't stay with Acuity if rates go up again.
Sandra
GBExcellent Service and Coverage My agents, Rob Barbine and Stacy Stowell, were extremely helpful when helping us bundle home and auto insurance into Acuity policies 2 years ago, and again during renewal this year. They did a good job of understanding our needs and making sure the policies met these needs. I very much appreciate all of the protection provided in my Acuity policies. While insurance is more expensive than ever, I feel that I Acuity offers excellent value for the cost.
Unsatisfied
GBNot Worth It I wish I could raise our rates as much as your company does. I can’t keep up with the increased costs you implement. I’ll continue to look for alternatives to the product you offer. It’s very frustrating to feel taken advantage of the price increases that get pushed at us with little to no options. I would not recommend your company.
John
GBWe had never filed a homeowners claim… We had never filed a homeowners claim before so I didn't know how smoothly it would proceed. We thought that our roof may have had hail damage because numerous homes in our neighborhood were being replaced. Called our local agent and the entire process from inspections, payment and replacement went extremely well. Very happy!!