Diane Sobotik
GBDamaged car I had damage to my car caused by rubbish on the road. I had decided to just "live with it." Finally game Acuity a call. I was so surprised to hear a friendly voice understand my issue and take immediate action to bring it to a close. No issues at all; my service folks did a gorgeous job and nobody complained about anything. Just a nice treat in life.
Adam
GBThe 50% rate increase is appalling The 50% rate increase is appalling. You, along with the entire industry, are price gauging. I’d like to look at your bottom line (P&L) comparison year over year and see the justification for a 50% increase to your customers. Crazy thing is, I had a claim last year. Turns out that increases rates. Yours is the only product that if you use it, it gets more expensive. It would be like buying food and only getting to look at it. If you eat it however, the next time you buy it the cost is 50% more.
Randy
GBID Theft Claim When I contacted Acuity to submit a claim for ID theft, I was assigned a person to coordinate the process and two other experts to help me recover my identity and accounts. They have been extremely helpful and continue to follow up with me to ensure I am following the recommendations they have provided.
Steve
GBClaim process When i reported a claim, it was handled quickly and professionally. I was assigned a claim number, and representative right away. The representative contacted me on a daily basis. Thank you Brittany Johnson. Brittany kept me informed though the claim process.
Gloria
GBI am tired of having my car insurance… I am tired of having my car insurance going up when I have had no tickets or accidents for a VERY long time. Why should I pay for other careless drivers? Overall I really like Acuity. Nice people that are very knowledgeable.