GEORGE CODDINGTON
GBMy airline ticket refund We cancelled our trip due to a minor medical issue that arose. The Allianz insurance process was generally ok. The only frustration was the number of documents snd exactly which documents they needed to verify snd Get to the finish line. Process could be clearer like “ we need a copy of your medical record” rather than a long list of various Documents that can be required.Check came fast that was nice.
Kip Kuester
GBEasy claim filing, prompt approval, getting paid not so impressed. Claim process was easy to fill out, we got prompt approval, asked for direct deposit and have yet to receive it. Not impressed with customer service, English speaking person seems to be absent. Hard to get customer service without jumping thru several prompts. Not sure that we would use you again, we will see how long it takes to see our money.
orderlyway
GBEasy to choose Choosing a plan was easy (especially as I had a recommendation from a friend who travels extensively and uses Allianz). The plans offered more than met my needs for a few big trips plus my frequent short flight trips with car rentals. I like the idea of having it all covered for the year.
ELOISA KERN
GBA must when Travelling! The best travel Insurance ever! When I was panicking because my flight was delayed and AA dropped me off at the airport. I was scared and feeling helpless. I placed a call to Allianz, and the customer service personnel were so kind and helpful. They did their best to comfort and made me feel I am cared for!! Thanks so much. I will always be your customer from now on!!
Anita
GBWell worth the money It was well worth the money for the insurance. I had bought expensive tickets and 2 days before the show, my mom passed and I had to travel out of state. The process was simple once I had all the paperwork together and a decision was made quickly. I really appreciate all your help.