EHMASS
GBClaim process was quick and simple The online claim form was easy to complete, and it allowed me to quickly upload my receipts. Within a week of filing the claim, I received notice that the claim was approved and a check (for more than what I had claimed!) had been deposited into my bank account!
ELOISA KERN
GBA must when Travelling! The best travel Insurance ever! When I was panicking because my flight was delayed and AA dropped me off at the airport. I was scared and feeling helpless. I placed a call to Allianz, and the customer service personnel were so kind and helpful. They did their best to comfort and made me feel I am cared for!! Thanks so much. I will always be your customer from now on!!
Wallace Heinonen
GBWhy i only gave a 3 star rating.. Why i only gave a 3 star rating... there are several reasons.. first off it took nearly 3 months to receive my refund.. Allianz excuse was ... they did not receive my emails.. which is highly doubtful.. Then my phone calls were with many people whose English was questionable... Another issue was demanding I get a letter from hospice... which to me... is none of your business. when we purchase flight insurance.. people shouldn't have to jump thru hoops to get their money.. I finally had to fax info to get results.. I will be hesitant to purchase flight insurance nor recommend purchasing the insurance in the future.. I would not recommend purchasing if this is what you require to receive payment!!
Carolyn Anderson
GBInformation is presented clearly and easy to understand. I have traveled to multiple countries and cruised multiple times each time taking the Allianz insurance offered thru the tour operator. I researched annual policies and found I could save money and feel protected. Very happy.
Anita
GBWell worth the money It was well worth the money for the insurance. I had bought expensive tickets and 2 days before the show, my mom passed and I had to travel out of state. The process was simple once I had all the paperwork together and a decision was made quickly. I really appreciate all your help.