ORLANDO PACHECO
GBHorrible service Horrible service, I will never purchase anything from them again. I may never fly jet blue again just because they use them as a vendor for travel insurance, which i am not sure why it's call insurance if when you need it can't be utilized
TLC
GBPretty easy and quick It was pretty easy to gather the information needed for my claim and post it. And I received my refund in 3 days! Giving 4 stars because I didn’t know until after I started the application that I needed a letter from my physician. I tried to save my info, but had to start over anyway. For medical claims, please let people know before they start posting info that they need this letter!
Teresa Martinez
GBI had trouble with getting… I had trouble with getting documentation from Holland America Line regarding missing a destination on our itinerary. Finally, HAL sent an email noting the missed destination and our claim was processed. The only issue with Allianz is the policy was for 2 people. The claim was granted but only sent $100 for 1 person. This was quickly resolved with a phone call and now the addional $100 is being processed and is why I am rating Allianz with 5 stars, thank you, Teresa and Steve
Wallace Heinonen
GBWhy i only gave a 3 star rating.. Why i only gave a 3 star rating... there are several reasons.. first off it took nearly 3 months to receive my refund.. Allianz excuse was ... they did not receive my emails.. which is highly doubtful.. Then my phone calls were with many people whose English was questionable... Another issue was demanding I get a letter from hospice... which to me... is none of your business. when we purchase flight insurance.. people shouldn't have to jump thru hoops to get their money.. I finally had to fax info to get results.. I will be hesitant to purchase flight insurance nor recommend purchasing the insurance in the future.. I would not recommend purchasing if this is what you require to receive payment!!
orderlyway
GBEasy to choose Choosing a plan was easy (especially as I had a recommendation from a friend who travels extensively and uses Allianz). The plans offered more than met my needs for a few big trips plus my frequent short flight trips with car rentals. I like the idea of having it all covered for the year.