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Filed a claim first week Dec 2023 Filed a claim first week Dec 2023 - we keep contacting them asking why it’s taking so long. Filled out all the forms and sent them in. They keep saying we need documents. Our travel agent sent a detailed email explaining what money was refunded and what we lost. They keep saying emails aren’t good enough. That’s how everyone communicates! If I would have known they were not located in North America- never would have used them. We are still waiting for our refund 4 months later. We are seniors who need that refund to pay our bills.

GO HEYMONDO The coverage is top notch, and just overall an easy 5 minute process of insurance policy being in your emails. With other companies I found myself on the phone for 1/2 hour and still don’t have it sorted. So this is a treat. All I can say is -GO HEYMONDO- Oh, and they don’t want an arm and a leg, prices are affordable as can be!

Recommended! Really easy to navigate website and comprehensive service. As a digital nomad I was looking for a flexible annual plan and they have it. Note that the annual multi trip plan covers trips up to 60 days. If you plan to stay longer they offer a 90 days package.

Great cover, amazing app Used heymondo since covid times, only company who offered cover during the height of the pandemic. Had to claim once for emergency dental - had no problems with the support and getting my money. Their app is great too. Good company. Would recommend for long haul / longer stays.