Filed a claim first week Dec 2023 Filed a claim first week Dec 2023 - we keep contacting them asking why it’s taking so long. Filled out all the forms and sent them in. They keep saying we need documents. Our travel agent sent a detailed email explaining what money was refunded and what we lost. They keep saying emails aren’t good enough. That’s how everyone communicates! If I would have known they were not located in North America- never would have used them. We are still waiting for our refund 4 months later. We are seniors who need that refund to pay our bills.

Very efficient and quick Very efficient and quick, hassle-free and great product offering.

I am glad there is an insurance company… I am glad there is an insurance company that allows you to get a travel insurance while already traveling!

friendly website It was easy purchasing their products. I haven't needed their help yet regarding the purchased insurance. After all the website is reallt friendly.

Wide and flexible options Wide and flexible options. Easy to buy.