Outstanding Travel Insurance Experience My experience with Heymondo travel insurance has been exceptional. Their app is user-friendly, and their customer service is outstanding. When my travel plans changed, they efficiently accommodated my request without any extra cost. During my travels, when I fell sick, Heymondo covered my medical expenses without any hassle and connected me with a great doctor. I highly recommend Heymondo for reliable and comprehensive travel insurance. Thank you, Heymondo, for your excellent service and unwavering support.

Not reimbursed. Read Heymondo fine print. My flight was cancelled the day before my flight. I had to buy a different ticket with another airline at the last minute. They said it was more than 24-hours before my flight so they didn’t provide financial compensation between the two flights. The sad thing is, it was 20-hours before the flight should have left, but it was delayed 8-hours before it was cancelled. They did nothing but tell me to go back to the original airline for compensation. They responded quickly, which is why 2-stars. Don’t expect much, and there is so much fine print to read.

GO HEYMONDO The coverage is top notch, and just overall an easy 5 minute process of insurance policy being in your emails. With other companies I found myself on the phone for 1/2 hour and still don’t have it sorted. So this is a treat. All I can say is -GO HEYMONDO- Oh, and they don’t want an arm and a leg, prices are affordable as can be!

Filed a claim first week Dec 2023 Filed a claim first week Dec 2023 - we keep contacting them asking why it’s taking so long. Filled out all the forms and sent them in. They keep saying we need documents. Our travel agent sent a detailed email explaining what money was refunded and what we lost. They keep saying emails aren’t good enough. That’s how everyone communicates! If I would have known they were not located in North America- never would have used them. We are still waiting for our refund 4 months later. We are seniors who need that refund to pay our bills.

I always use Mondo I always use Mondo, is amazinG! Great prices, great customer experience, great team.