Quick and clear for me Quick and clear for me. Great coverage for the price. Sadly, I've had to cancel my trip at the last minute. I canceled the coverage on the day of my departure and received a full refund. Very happy with the service and professionalism provided.

The receipt for payment showed in Aussie dollars The receipt for payment showed a massive difference that was taken from my bank account - be careful !! Receipt showed in Australian dollars !!

I always use Mondo I always use Mondo, is amazinG! Great prices, great customer experience, great team.

Very efficient and quick Very efficient and quick, hassle-free and great product offering.

Filed a claim first week Dec 2023 Filed a claim first week Dec 2023 - we keep contacting them asking why it’s taking so long. Filled out all the forms and sent them in. They keep saying we need documents. Our travel agent sent a detailed email explaining what money was refunded and what we lost. They keep saying emails aren’t good enough. That’s how everyone communicates! If I would have known they were not located in North America- never would have used them. We are still waiting for our refund 4 months later. We are seniors who need that refund to pay our bills.