Heymondo Travel Insurance

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4.20
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

5.00%

1

15.00%
About Heymondo Travel Insurance

Hey! We are a travel insurance recommendation broker, and we take it upon ourselves to seek out the insurance that best suits you and your type of trip. We also guide you through the whole process, with the aim of making your life as easy as possible. Shall we go with you? Smart travel insurance. Sit back, relax, and enjoy your trip. Welcome to Heymondo!

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Adrian
RO

friendly website It was easy purchasing their products. I haven't needed their help yet regarding the purchased insurance. After all the website is reallt friendly.

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Stacey
GB

Filed a claim first week Dec 2023 Filed a claim first week Dec 2023 - we keep contacting them asking why it’s taking so long. Filled out all the forms and sent them in. They keep saying we need documents. Our travel agent sent a detailed email explaining what money was refunded and what we lost. They keep saying emails aren’t good enough. That’s how everyone communicates! If I would have known they were not located in North America- never would have used them. We are still waiting for our refund 4 months later. We are seniors who need that refund to pay our bills.

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R S
CA

Not reimbursed. Read Heymondo fine print. My flight was cancelled the day before my flight. I had to buy a different ticket with another airline at the last minute. They said it was more than 24-hours before my flight so they didn’t provide financial compensation between the two flights. The sad thing is, it was 20-hours before the flight should have left, but it was delayed 8-hours before it was cancelled. They did nothing but tell me to go back to the original airline for compensation. They responded quickly, which is why 2-stars. Don’t expect much, and there is so much fine print to read.

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Harry
CA

I screwed up and forgot to purchase… I screwed up and forgot to purchase insurance until I landed in another country. HeyMondo still sold me a policy, but it doesn't take effect for 72 hours. I understand they don't want someone purchasing insurance after they're already in distress, but how's about some sanity - if I get hit by a car tomorrow, I'm not covered. That's stressful. Charge me a penalty, and add an exclusion for pre-existing conditions, but there's no need to blanket refuse coverage.

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Luke Waldner
CA

GO HEYMONDO The coverage is top notch, and just overall an easy 5 minute process of insurance policy being in your emails. With other companies I found myself on the phone for 1/2 hour and still don’t have it sorted. So this is a treat. All I can say is -GO HEYMONDO- Oh, and they don’t want an arm and a leg, prices are affordable as can be!

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