I have called twice requesting that a… I have called twice requesting that a claim form be sent to Santa Fe Animal Hospital and one sent to me and neither of us have received this.

The enrollment was fast, easy and inspired confidence The enrollment was fast, easy and gave my husband and I confidence that should the day come when we need the best care for Cody, she will have it :)

We wish to thank everyone at Trupanion… We wish to thank everyone at Trupanion for the kindness & patience we received during our dog Finnegan's illness. We were hoping never having to use our policy. You came through when we needed you. Aside from the claims being paid out quickly & without a hassle, I was struck by the level of compassion exhibited by your truly remarkable staff. We will be forever grateful for this treatment during one of the most difficult times of our lives. We still have another dog with a Trupanion policy & will certainly keep coming back to you in the future.

this company is a scam I have been a loyal member of trupanion for many years, with no claims. I finally submitted my first claim the other day, which was promptly denied. It was a dental cleaning, but they had to go in and treat some issues for my cats teeth and trim back his gums. I was upset, so I called to cancel. The agent was incredibly kind and said she thought this claim should actually be covered due to the additional treatment, so I should have my vet write a note that this was above and beyond a regular dental, and they had to treat some dental disease. I took the time to do this and put off cancelling. Weeks bypass by and crickets. I think they got the memo I wanted to cancel so held out as long as they could. I finally heard today- they won’t cover any of it. This company is a scam. Looking at the other reviews now I see I was wrong to put my faith in this company. Additionally, the claims process is complicated and annoying. Do not use trupanion. I wish I could give zero stars.

Pleasant experience. Getting signed up was easy and very friendly. I wish there were fewer emails. I have gotten to where I don’t read them as there is too much information to wade through.