"Pet Insurance Believer" I was not a "Pet Insurance Believer" until I experienced Trupanion. My puppy was enrolled by our breeder and I decided to keep the policy active when we brought him home. Unfortunately my dog starting experiencing allergy issues and ear infections on a regular basis when he was a few years old. My husband and I were shocked how easy Trupanion made it to submit and receive payouts on claims when applicable. We love our dog and will certainly pay as much as we can to make sure he is healthy but there is such a relief knowing that Trupanion is there along with us. The submission of claims is extremely easy and efficient as I can easily submit them on my cell phone. I've also chatted both online and live with representatives regarding questions and they were able to assist and respond immediately. I am now a "Pet Insurance Believer" thanks to the positive experience of Trupanion. I've mentioned these comments to many of my pet owner friends so they too can share this experience with their pets.

Despite having a healthy dog with no… Despite having a healthy dog with no preexisting health issues my policy went up from $35 a month to over $80 a month in the span of three years. There was no explanation given to me about the cost increase except that I live in a major city (nothing to do with my dog in particular). Company clearly states that it will not increase premiums based on pets birthday and yet that’s exactly what they did. I felt very manipulated and canceled the policy.

Excellent customer service Thank you Trupanion! You’ve made setting up the plans for my 2 min pin puppies a breeze. Your customer service is EXCELLENT. A rarity these days. The young woman who helped me by phone this evening went out of her way making sure I understood everything about the policies and how the payments would work. And she was so personable and understanding I felt like an old friend was helping me not just a customer service rep. If I could I’d rate my experience 10 stars instead of 5. If anyone considering Trupanion is on the fence about it I feel you can’t go wrong with this company. Just do it…..your pet deserves it.

Great people, very fair premiums, easy sign-up process A friend had recommended Trupanion for our 2-year-old Australian shepherd. Signing up was a truly positive experience. Our sales specialist, J Holaka, made it all much easier than I had anticipated. He gave me clear and concise explanations for all my questions. He was friendly and not at all overbearing. I came away with a truly positive impression of the company and look forward to dealing with the folks there for many years to come.

My experience with Trupanion has been…excellent My experience with Trupanion has been excellent. Claims are processed immediately and reimbursement has been within the same week that the claim for services was submitted. Trupanion enables me to give my pets the care that I would otherwise be unable to afford such as ultrasound, cardiology and specialist referrals, hospital stays, and treatment for chronic conditions. I recommend Trupanion to anyone who cares about their pets. I have had Trupanion for almost 20 years with 2 sets of dogs. Customer service can’t be beat!