The enrollment was fast, easy and inspired confidence The enrollment was fast, easy and gave my husband and I confidence that should the day come when we need the best care for Cody, she will have it :)

this company is a scam I have been a loyal member of trupanion for many years, with no claims. I finally submitted my first claim the other day, which was promptly denied. It was a dental cleaning, but they had to go in and treat some issues for my cats teeth and trim back his gums. I was upset, so I called to cancel. The agent was incredibly kind and said she thought this claim should actually be covered due to the additional treatment, so I should have my vet write a note that this was above and beyond a regular dental, and they had to treat some dental disease. I took the time to do this and put off cancelling. Weeks bypass by and crickets. I think they got the memo I wanted to cancel so held out as long as they could. I finally heard today- they won’t cover any of it. This company is a scam. Looking at the other reviews now I see I was wrong to put my faith in this company. Additionally, the claims process is complicated and annoying. Do not use trupanion. I wish I could give zero stars.

My experience with Trupanion has been…excellent My experience with Trupanion has been excellent. Claims are processed immediately and reimbursement has been within the same week that the claim for services was submitted. Trupanion enables me to give my pets the care that I would otherwise be unable to afford such as ultrasound, cardiology and specialist referrals, hospital stays, and treatment for chronic conditions. I recommend Trupanion to anyone who cares about their pets. I have had Trupanion for almost 20 years with 2 sets of dogs. Customer service can’t be beat!

Stick with it - it pays Signed up for insurance for my now 8 year old German Shepherd when he was nine weeks old. For years he was really healthy but we kept the policy in place. Over the last year he's had some real issues with a difficult to diagnose series of infections. Throughout the process Trupanion paid exactly what they'd committed to pay, with speed I did not expect. He's fine now but needs monthly injections to keep him clear. They continue to cover these - I'm thrilled.

Despite having a healthy dog with no… Despite having a healthy dog with no preexisting health issues my policy went up from $35 a month to over $80 a month in the span of three years. There was no explanation given to me about the cost increase except that I live in a major city (nothing to do with my dog in particular). Company clearly states that it will not increase premiums based on pets birthday and yet that’s exactly what they did. I felt very manipulated and canceled the policy.