James Bleuer
GBGreat support in a rough period My animals have been largely healthy, but we've had a rough patch lately. Our older dog was diagnosed with Osteosarcoma earlier this year, and our younger dog had major jaw issues requiring surgery. We've been through radiation treatment, chemo, amputation, and a jaw surgery in the last 3 months. I've submitted over $28k in claims this year alone (another $5k in 2022). Trupanion paid it all, in a timely manner (minus deductibles, coinsurance, and non-covered exam fees and taxes). I will absolutely continue to keep Trupanion insurance on all of my animals. I couldn't appreciate them more when things get tough. It was nice to be able to navigate this difficult period knowing cost was not an issue, the animals received the highest quality of care they could get. I recommend them to everyone.
customer Jennifer S.
GBThe enrollment was fast, easy and inspired confidence The enrollment was fast, easy and gave my husband and I confidence that should the day come when we need the best care for Cody, she will have it :)
MRW
GBExcellent customer service Thank you Trupanion! You’ve made setting up the plans for my 2 min pin puppies a breeze. Your customer service is EXCELLENT. A rarity these days. The young woman who helped me by phone this evening went out of her way making sure I understood everything about the policies and how the payments would work. And she was so personable and understanding I felt like an old friend was helping me not just a customer service rep. If I could I’d rate my experience 10 stars instead of 5. If anyone considering Trupanion is on the fence about it I feel you can’t go wrong with this company. Just do it…..your pet deserves it.
customer Pam
GBPleasant experience. Getting signed up was easy and very friendly. I wish there were fewer emails. I have gotten to where I don’t read them as there is too much information to wade through.
customer
GBI have called twice requesting that a… I have called twice requesting that a claim form be sent to Santa Fe Animal Hospital and one sent to me and neither of us have received this.