Great support in a rough period My animals have been largely healthy, but we've had a rough patch lately. Our older dog was diagnosed with Osteosarcoma earlier this year, and our younger dog had major jaw issues requiring surgery. We've been through radiation treatment, chemo, amputation, and a jaw surgery in the last 3 months. I've submitted over $28k in claims this year alone (another $5k in 2022). Trupanion paid it all, in a timely manner (minus deductibles, coinsurance, and non-covered exam fees and taxes). I will absolutely continue to keep Trupanion insurance on all of my animals. I couldn't appreciate them more when things get tough. It was nice to be able to navigate this difficult period knowing cost was not an issue, the animals received the highest quality of care they could get. I recommend them to everyone.

this company is a scam I have been a loyal member of trupanion for many years, with no claims. I finally submitted my first claim the other day, which was promptly denied. It was a dental cleaning, but they had to go in and treat some issues for my cats teeth and trim back his gums. I was upset, so I called to cancel. The agent was incredibly kind and said she thought this claim should actually be covered due to the additional treatment, so I should have my vet write a note that this was above and beyond a regular dental, and they had to treat some dental disease. I took the time to do this and put off cancelling. Weeks bypass by and crickets. I think they got the memo I wanted to cancel so held out as long as they could. I finally heard today- they won’t cover any of it. This company is a scam. Looking at the other reviews now I see I was wrong to put my faith in this company. Additionally, the claims process is complicated and annoying. Do not use trupanion. I wish I could give zero stars.

10 years of service with no regrets My dog has been a member since he was three; he's now 14. After one hospitalization, I learned my lesson and signed up for a policy. When the unfortunate times came when I needed help, their customer service was kind and efficient. I never felt like I had to battle for coverage. I feel secure knowing that if my dog needs help, I have the resources to give it to him, and that means the world to us.

The enrollment was fast, easy and inspired confidence The enrollment was fast, easy and gave my husband and I confidence that should the day come when we need the best care for Cody, she will have it :)

"Pet Insurance Believer" I was not a "Pet Insurance Believer" until I experienced Trupanion. My puppy was enrolled by our breeder and I decided to keep the policy active when we brought him home. Unfortunately my dog starting experiencing allergy issues and ear infections on a regular basis when he was a few years old. My husband and I were shocked how easy Trupanion made it to submit and receive payouts on claims when applicable. We love our dog and will certainly pay as much as we can to make sure he is healthy but there is such a relief knowing that Trupanion is there along with us. The submission of claims is extremely easy and efficient as I can easily submit them on my cell phone. I've also chatted both online and live with representatives regarding questions and they were able to assist and respond immediately. I am now a "Pet Insurance Believer" thanks to the positive experience of Trupanion. I've mentioned these comments to many of my pet owner friends so they too can share this experience with their pets.