Never does anything wrong and always… Never does anything wrong and always does everything right. My dog wouldn’t be here without Trupanion, and I definitely couldn’t afford his allergy shots to keep him comfortable. Always easy to get in touch with a representative and they’re always providing Chick-fil-A type customer service. I tell everyone about trupanion!

We wish to thank everyone at Trupanion… We wish to thank everyone at Trupanion for the kindness & patience we received during our dog Finnegan's illness. We were hoping never having to use our policy. You came through when we needed you. Aside from the claims being paid out quickly & without a hassle, I was struck by the level of compassion exhibited by your truly remarkable staff. We will be forever grateful for this treatment during one of the most difficult times of our lives. We still have another dog with a Trupanion policy & will certainly keep coming back to you in the future.

10 years of service with no regrets My dog has been a member since he was three; he's now 14. After one hospitalization, I learned my lesson and signed up for a policy. When the unfortunate times came when I needed help, their customer service was kind and efficient. I never felt like I had to battle for coverage. I feel secure knowing that if my dog needs help, I have the resources to give it to him, and that means the world to us.

Trupanion has save us $1000’s Trupanion has save us thousands of dollars as our three mini dachshunds entered into their senior years. One had back surgery. A $12000 bill only cost me $1200. You can have Trupanion pay the vet directly to avoid paying the $12000 up front. Just let them know upfront and don’t let your plan expire or miss a monthly premium payment. We’ve had them for over 15 years now. They will cover dental procedures as long as your vet doesn’t have any dental issues in their record before coverage starts.

this company is a scam I have been a loyal member of trupanion for many years, with no claims. I finally submitted my first claim the other day, which was promptly denied. It was a dental cleaning, but they had to go in and treat some issues for my cats teeth and trim back his gums. I was upset, so I called to cancel. The agent was incredibly kind and said she thought this claim should actually be covered due to the additional treatment, so I should have my vet write a note that this was above and beyond a regular dental, and they had to treat some dental disease. I took the time to do this and put off cancelling. Weeks bypass by and crickets. I think they got the memo I wanted to cancel so held out as long as they could. I finally heard today- they won’t cover any of it. This company is a scam. Looking at the other reviews now I see I was wrong to put my faith in this company. Additionally, the claims process is complicated and annoying. Do not use trupanion. I wish I could give zero stars.