I have called twice requesting that a… I have called twice requesting that a claim form be sent to Santa Fe Animal Hospital and one sent to me and neither of us have received this.

Despite having a healthy dog with no… Despite having a healthy dog with no preexisting health issues my policy went up from $35 a month to over $80 a month in the span of three years. There was no explanation given to me about the cost increase except that I live in a major city (nothing to do with my dog in particular). Company clearly states that it will not increase premiums based on pets birthday and yet that’s exactly what they did. I felt very manipulated and canceled the policy.

"Pet Insurance Believer" I was not a "Pet Insurance Believer" until I experienced Trupanion. My puppy was enrolled by our breeder and I decided to keep the policy active when we brought him home. Unfortunately my dog starting experiencing allergy issues and ear infections on a regular basis when he was a few years old. My husband and I were shocked how easy Trupanion made it to submit and receive payouts on claims when applicable. We love our dog and will certainly pay as much as we can to make sure he is healthy but there is such a relief knowing that Trupanion is there along with us. The submission of claims is extremely easy and efficient as I can easily submit them on my cell phone. I've also chatted both online and live with representatives regarding questions and they were able to assist and respond immediately. I am now a "Pet Insurance Believer" thanks to the positive experience of Trupanion. I've mentioned these comments to many of my pet owner friends so they too can share this experience with their pets.

Pleasant experience. Getting signed up was easy and very friendly. I wish there were fewer emails. I have gotten to where I don’t read them as there is too much information to wade through.

The staff is nice and the coverage for… The staff is nice and the coverage for the price is excellent. I will say this they help both of dogs life with diabetes for years. Where I think they will improve with coverage on well visits. More people would buy the coverage and take there animals to doctors with this coverage.