Excellent customer service Thank you Trupanion! You’ve made setting up the plans for my 2 min pin puppies a breeze. Your customer service is EXCELLENT. A rarity these days. The young woman who helped me by phone this evening went out of her way making sure I understood everything about the policies and how the payments would work. And she was so personable and understanding I felt like an old friend was helping me not just a customer service rep. If I could I’d rate my experience 10 stars instead of 5. If anyone considering Trupanion is on the fence about it I feel you can’t go wrong with this company. Just do it…..your pet deserves it.

So far I’m very pleased with the… So far I’m very pleased with the contact and information. My last insurance company was not transparent and caused me so much stress. So glad I switched

The enrollment was fast, easy and inspired confidence The enrollment was fast, easy and gave my husband and I confidence that should the day come when we need the best care for Cody, she will have it :)

10 years of service with no regrets My dog has been a member since he was three; he's now 14. After one hospitalization, I learned my lesson and signed up for a policy. When the unfortunate times came when I needed help, their customer service was kind and efficient. I never felt like I had to battle for coverage. I feel secure knowing that if my dog needs help, I have the resources to give it to him, and that means the world to us.

Pleasant experience. Getting signed up was easy and very friendly. I wish there were fewer emails. I have gotten to where I don’t read them as there is too much information to wade through.