customer Jennifer S.
GBThe enrollment was fast, easy and inspired confidence The enrollment was fast, easy and gave my husband and I confidence that should the day come when we need the best care for Cody, she will have it :)
new customer
GBGreat people, very fair premiums, easy sign-up process A friend had recommended Trupanion for our 2-year-old Australian shepherd. Signing up was a truly positive experience. Our sales specialist, J Holaka, made it all much easier than I had anticipated. He gave me clear and concise explanations for all my questions. He was friendly and not at all overbearing. I came away with a truly positive impression of the company and look forward to dealing with the folks there for many years to come.
laura michelle fisher
GBDespite having a healthy dog with no… Despite having a healthy dog with no preexisting health issues my policy went up from $35 a month to over $80 a month in the span of three years. There was no explanation given to me about the cost increase except that I live in a major city (nothing to do with my dog in particular). Company clearly states that it will not increase premiums based on pets birthday and yet that’s exactly what they did. I felt very manipulated and canceled the policy.
customer Cyn
GBSo far I’m very pleased with the… So far I’m very pleased with the contact and information. My last insurance company was not transparent and caused me so much stress. So glad I switched
Lisa Chambers
GBVery grateful to still have my Best Girl Very grateful to still have my 14 year old Mini American Sheperd! She is the goodest girl, and needed her spleen removed. I would never have been able to afford all the vet visits and ultrasounds without Trupanion. I have it for all 3 of my dogs, and yes, it was more expensive for an older dog. But 100% worth it! They covered 90% of the costs outside my deductible, and at times the reimbursement was direct deposited into my bank faster than the vet bill hit it!