new customer
GBGreat people, very fair premiums, easy sign-up process A friend had recommended Trupanion for our 2-year-old Australian shepherd. Signing up was a truly positive experience. Our sales specialist, J Holaka, made it all much easier than I had anticipated. He gave me clear and concise explanations for all my questions. He was friendly and not at all overbearing. I came away with a truly positive impression of the company and look forward to dealing with the folks there for many years to come.
MichelleTheRunner
CATrupanion has a great and easy sign up… Trupanion has a great and easy sign up process. They explain everything clearly and I feel confident that my dog Douglas will be taken care of in the evident of an injury or illness. This was an easy decision to make to enroll with this company for their transparency and amazing customer service. Having peace of mind lets me focus my energy and enjoy every minute with my furbaby!
MRW
GBExcellent customer service Thank you Trupanion! You’ve made setting up the plans for my 2 min pin puppies a breeze. Your customer service is EXCELLENT. A rarity these days. The young woman who helped me by phone this evening went out of her way making sure I understood everything about the policies and how the payments would work. And she was so personable and understanding I felt like an old friend was helping me not just a customer service rep. If I could I’d rate my experience 10 stars instead of 5. If anyone considering Trupanion is on the fence about it I feel you can’t go wrong with this company. Just do it…..your pet deserves it.
customer Cyn
GBSo far I’m very pleased with the… So far I’m very pleased with the contact and information. My last insurance company was not transparent and caused me so much stress. So glad I switched
Susan Fadiga
GBMy experience with Trupanion has been…excellent My experience with Trupanion has been excellent. Claims are processed immediately and reimbursement has been within the same week that the claim for services was submitted. Trupanion enables me to give my pets the care that I would otherwise be unable to afford such as ultrasound, cardiology and specialist referrals, hospital stays, and treatment for chronic conditions. I recommend Trupanion to anyone who cares about their pets. I have had Trupanion for almost 20 years with 2 sets of dogs. Customer service can’t be beat!