Great people, very fair premiums, easy sign-up process A friend had recommended Trupanion for our 2-year-old Australian shepherd. Signing up was a truly positive experience. Our sales specialist, J Holaka, made it all much easier than I had anticipated. He gave me clear and concise explanations for all my questions. He was friendly and not at all overbearing. I came away with a truly positive impression of the company and look forward to dealing with the folks there for many years to come.

My experience with Trupanion has been…excellent My experience with Trupanion has been excellent. Claims are processed immediately and reimbursement has been within the same week that the claim for services was submitted. Trupanion enables me to give my pets the care that I would otherwise be unable to afford such as ultrasound, cardiology and specialist referrals, hospital stays, and treatment for chronic conditions. I recommend Trupanion to anyone who cares about their pets. I have had Trupanion for almost 20 years with 2 sets of dogs. Customer service can’t be beat!

Stick with it - it pays Signed up for insurance for my now 8 year old German Shepherd when he was nine weeks old. For years he was really healthy but we kept the policy in place. Over the last year he's had some real issues with a difficult to diagnose series of infections. Throughout the process Trupanion paid exactly what they'd committed to pay, with speed I did not expect. He's fine now but needs monthly injections to keep him clear. They continue to cover these - I'm thrilled.

Trupanion has save us $1000’s Trupanion has save us thousands of dollars as our three mini dachshunds entered into their senior years. One had back surgery. A $12000 bill only cost me $1200. You can have Trupanion pay the vet directly to avoid paying the $12000 up front. Just let them know upfront and don’t let your plan expire or miss a monthly premium payment. We’ve had them for over 15 years now. They will cover dental procedures as long as your vet doesn’t have any dental issues in their record before coverage starts.

Pleasant experience. Getting signed up was easy and very friendly. I wish there were fewer emails. I have gotten to where I don’t read them as there is too much information to wade through.