Trupanion

6100 4th Avenue South, 98108, Seattle, United States
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4.25
Based on 20 Reviews

5

80.00%

4

0.00%

3

0.00%

2

5.00%

1

15.00%
About Trupanion

The Trupanion team has been taking care of pet owners for over a decade by offering simple, fair, and affordable pet insurance. We want to help take care of your pet, too, and know pet owners want to work with companies that mirror their own goals and passions.

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Lisa Becker
GB

this company is a scam I have been a loyal member of trupanion for many years, with no claims. I finally submitted my first claim the other day, which was promptly denied. It was a dental cleaning, but they had to go in and treat some issues for my cats teeth and trim back his gums. I was upset, so I called to cancel. The agent was incredibly kind and said she thought this claim should actually be covered due to the additional treatment, so I should have my vet write a note that this was above and beyond a regular dental, and they had to treat some dental disease. I took the time to do this and put off cancelling. Weeks bypass by and crickets. I think they got the memo I wanted to cancel so held out as long as they could. I finally heard today- they won’t cover any of it. This company is a scam. Looking at the other reviews now I see I was wrong to put my faith in this company. Additionally, the claims process is complicated and annoying. Do not use trupanion. I wish I could give zero stars.

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customer Jennifer S.
GB

The enrollment was fast, easy and inspired confidence The enrollment was fast, easy and gave my husband and I confidence that should the day come when we need the best care for Cody, she will have it :)

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Vanessa Helmick
GB

Pointless waste of money Pointless waste of money. We are trying to figure out what is wrong with my dog. They blame everything on "pre existing condition" from when she was literally a puppy and we were having issues potty training her. There is ONE note in her vet file about this. So now any tests, and ER visits when she reacted badly to antibiotics, are referred to as pr existing conditions. My other dog had a minor bill and that also was still out of pocket as part of a deductible. I did the math and it is simply smarter for me to put $120 in savings every month instead of trupanion. I will never, EVER trust them. I need to get that same dog allergy tests, and I'm confident they will twist that into "pre existing conditions" because I didn't enroll her until she was 1. What a scam.

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T. M. Sanchez
GB

10 years of service with no regrets My dog has been a member since he was three; he's now 14. After one hospitalization, I learned my lesson and signed up for a policy. When the unfortunate times came when I needed help, their customer service was kind and efficient. I never felt like I had to battle for coverage. I feel secure knowing that if my dog needs help, I have the resources to give it to him, and that means the world to us.

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customer Cyn
GB

So far I’m very pleased with the… So far I’m very pleased with the contact and information. My last insurance company was not transparent and caused me so much stress. So glad I switched

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