laura michelle fisher
GBDespite having a healthy dog with no… Despite having a healthy dog with no preexisting health issues my policy went up from $35 a month to over $80 a month in the span of three years. There was no explanation given to me about the cost increase except that I live in a major city (nothing to do with my dog in particular). Company clearly states that it will not increase premiums based on pets birthday and yet that’s exactly what they did. I felt very manipulated and canceled the policy.
James Bleuer
GBGreat support in a rough period My animals have been largely healthy, but we've had a rough patch lately. Our older dog was diagnosed with Osteosarcoma earlier this year, and our younger dog had major jaw issues requiring surgery. We've been through radiation treatment, chemo, amputation, and a jaw surgery in the last 3 months. I've submitted over $28k in claims this year alone (another $5k in 2022). Trupanion paid it all, in a timely manner (minus deductibles, coinsurance, and non-covered exam fees and taxes). I will absolutely continue to keep Trupanion insurance on all of my animals. I couldn't appreciate them more when things get tough. It was nice to be able to navigate this difficult period knowing cost was not an issue, the animals received the highest quality of care they could get. I recommend them to everyone.
customer Pam
GBPleasant experience. Getting signed up was easy and very friendly. I wish there were fewer emails. I have gotten to where I don’t read them as there is too much information to wade through.
customer Jennifer S.
GBThe enrollment was fast, easy and inspired confidence The enrollment was fast, easy and gave my husband and I confidence that should the day come when we need the best care for Cody, she will have it :)
Trish R
GBWe wish to thank everyone at Trupanion… We wish to thank everyone at Trupanion for the kindness & patience we received during our dog Finnegan's illness. We were hoping never having to use our policy. You came through when we needed you. Aside from the claims being paid out quickly & without a hassle, I was struck by the level of compassion exhibited by your truly remarkable staff. We will be forever grateful for this treatment during one of the most difficult times of our lives. We still have another dog with a Trupanion policy & will certainly keep coming back to you in the future.