Great support in a rough period My animals have been largely healthy, but we've had a rough patch lately. Our older dog was diagnosed with Osteosarcoma earlier this year, and our younger dog had major jaw issues requiring surgery. We've been through radiation treatment, chemo, amputation, and a jaw surgery in the last 3 months. I've submitted over $28k in claims this year alone (another $5k in 2022). Trupanion paid it all, in a timely manner (minus deductibles, coinsurance, and non-covered exam fees and taxes). I will absolutely continue to keep Trupanion insurance on all of my animals. I couldn't appreciate them more when things get tough. It was nice to be able to navigate this difficult period knowing cost was not an issue, the animals received the highest quality of care they could get. I recommend them to everyone.

The staff is nice and the coverage for… The staff is nice and the coverage for the price is excellent. I will say this they help both of dogs life with diabetes for years. Where I think they will improve with coverage on well visits. More people would buy the coverage and take there animals to doctors with this coverage.

So far I’m very pleased with the… So far I’m very pleased with the contact and information. My last insurance company was not transparent and caused me so much stress. So glad I switched

Despite having a healthy dog with no… Despite having a healthy dog with no preexisting health issues my policy went up from $35 a month to over $80 a month in the span of three years. There was no explanation given to me about the cost increase except that I live in a major city (nothing to do with my dog in particular). Company clearly states that it will not increase premiums based on pets birthday and yet that’s exactly what they did. I felt very manipulated and canceled the policy.

10 years of service with no regrets My dog has been a member since he was three; he's now 14. After one hospitalization, I learned my lesson and signed up for a policy. When the unfortunate times came when I needed help, their customer service was kind and efficient. I never felt like I had to battle for coverage. I feel secure knowing that if my dog needs help, I have the resources to give it to him, and that means the world to us.