I have called twice requesting that a… I have called twice requesting that a claim form be sent to Santa Fe Animal Hospital and one sent to me and neither of us have received this.

The staff is nice and the coverage for… The staff is nice and the coverage for the price is excellent. I will say this they help both of dogs life with diabetes for years. Where I think they will improve with coverage on well visits. More people would buy the coverage and take there animals to doctors with this coverage.

We wish to thank everyone at Trupanion… We wish to thank everyone at Trupanion for the kindness & patience we received during our dog Finnegan's illness. We were hoping never having to use our policy. You came through when we needed you. Aside from the claims being paid out quickly & without a hassle, I was struck by the level of compassion exhibited by your truly remarkable staff. We will be forever grateful for this treatment during one of the most difficult times of our lives. We still have another dog with a Trupanion policy & will certainly keep coming back to you in the future.

Stick with it - it pays Signed up for insurance for my now 8 year old German Shepherd when he was nine weeks old. For years he was really healthy but we kept the policy in place. Over the last year he's had some real issues with a difficult to diagnose series of infections. Throughout the process Trupanion paid exactly what they'd committed to pay, with speed I did not expect. He's fine now but needs monthly injections to keep him clear. They continue to cover these - I'm thrilled.

Despite having a healthy dog with no… Despite having a healthy dog with no preexisting health issues my policy went up from $35 a month to over $80 a month in the span of three years. There was no explanation given to me about the cost increase except that I live in a major city (nothing to do with my dog in particular). Company clearly states that it will not increase premiums based on pets birthday and yet that’s exactly what they did. I felt very manipulated and canceled the policy.