Excellent customer service Thank you Trupanion! You’ve made setting up the plans for my 2 min pin puppies a breeze. Your customer service is EXCELLENT. A rarity these days. The young woman who helped me by phone this evening went out of her way making sure I understood everything about the policies and how the payments would work. And she was so personable and understanding I felt like an old friend was helping me not just a customer service rep. If I could I’d rate my experience 10 stars instead of 5. If anyone considering Trupanion is on the fence about it I feel you can’t go wrong with this company. Just do it…..your pet deserves it.

Very grateful to still have my Best Girl Very grateful to still have my 14 year old Mini American Sheperd! She is the goodest girl, and needed her spleen removed. I would never have been able to afford all the vet visits and ultrasounds without Trupanion. I have it for all 3 of my dogs, and yes, it was more expensive for an older dog. But 100% worth it! They covered 90% of the costs outside my deductible, and at times the reimbursement was direct deposited into my bank faster than the vet bill hit it!

Trupanion has save us $1000’s Trupanion has save us thousands of dollars as our three mini dachshunds entered into their senior years. One had back surgery. A $12000 bill only cost me $1200. You can have Trupanion pay the vet directly to avoid paying the $12000 up front. Just let them know upfront and don’t let your plan expire or miss a monthly premium payment. We’ve had them for over 15 years now. They will cover dental procedures as long as your vet doesn’t have any dental issues in their record before coverage starts.

Pointless waste of money Pointless waste of money. We are trying to figure out what is wrong with my dog. They blame everything on "pre existing condition" from when she was literally a puppy and we were having issues potty training her. There is ONE note in her vet file about this. So now any tests, and ER visits when she reacted badly to antibiotics, are referred to as pr existing conditions. My other dog had a minor bill and that also was still out of pocket as part of a deductible. I did the math and it is simply smarter for me to put $120 in savings every month instead of trupanion. I will never, EVER trust them. I need to get that same dog allergy tests, and I'm confident they will twist that into "pre existing conditions" because I didn't enroll her until she was 1. What a scam.

The enrollment was fast, easy and inspired confidence The enrollment was fast, easy and gave my husband and I confidence that should the day come when we need the best care for Cody, she will have it :)