More options online I would like to have more options on the internet, and be available to print my policy. But if you send it every time i renew it, will be better. i have to update my review i received my policy documents, and i see more options and prices are good! Thank you for your service

Expeditious Process As having WC poliicy for 20 years, the initial application process was quick & easy. Fast turnaround in confirming/setting up the policy.

Terrible Transition to New System The company changed their portal. Because they are apparently terrible at software development, existing policies can't use their new portal to make payments or check documents. Instead you have to wait until your renewal period to be able to use their new portal. Because my policy doesn't renew until June, I will have to wait 6 months. Which means I will have to write and mail a check every month until my renewal period and call and get documents manually sent to me if need be. Huge inconvenience. Don't waste your time with this company. Go find insurance some place else at a place that actually know how to actually take care of their customers.

Couldn't ask for more. I have been with them now for a little bit over 2 years. I have 0 complaints. Very affordable. Whenever I need a certificate I just go online and get 1. And if it's a little bit more detailed I send an email and they get me their certificate back to me and the customer right away.

D&O Insurance made simple. I long wanted to provide D&O insurance for our Board members. Being a relatively new nonprofit, I did not only know which agency to choose, but also had to find one that was affordable. I am happy that I found Cerity which provided the coverage we needed at a cost we could afford.