Need Workmans Comp - This is the best to get Very helpful online usgae - easy to use and set-up, follow up answers in timely manner, easy to use sytem online

The company changed their portal The company changed their portal, at which time all accounts being drafted needed to send payment via paper check. Unfortunately we were not informed of this until we received a cancellation notice in the mail. We called the office, found out the new (inconvenient) protocol and mailed the checks. Had to call to add a COI and was told that both our policies were canceled for non-payment. When we asked where the payments went that went sent (and cashed), they said they were applied. WHAT?? Makes no sense. Of course they also refused to refund the money until after the yearly audit. We've used them for years, no claims and this is the treatment we get. DO NOT RECOMMEND.

Terrible Transition to New System The company changed their portal. Because they are apparently terrible at software development, existing policies can't use their new portal to make payments or check documents. Instead you have to wait until your renewal period to be able to use their new portal. Because my policy doesn't renew until June, I will have to wait 6 months. Which means I will have to write and mail a check every month until my renewal period and call and get documents manually sent to me if need be. Huge inconvenience. Don't waste your time with this company. Go find insurance some place else at a place that actually know how to actually take care of their customers.

workers comp policy I got a new client and needed a binder with a higher coverage amount. Kelly, the Cerity rep handled this expeditiously. Without her and Cerity I would not have been able to secure a sizable contract. Thank you!

I'm glad because Cerity had excellent… I'm glad because Cerity had excellent service...excellent attention by online abs personsl phibelne call so the best cost..!!! Thanks!!!