The reimbursement process for my… The reimbursement process for my medical expenses went quite smoothly. According to the terms of the agreement, at each stage when I had questions, such as what date to put on the application or whether a copy of the document was needed, the support team politely provided guidance.

Had the misfortune of not researching… Had the misfortune of not researching EKTA and used them for insurance for family holiday to East Africa. Sadly luggage was never delivered, and After 10 weeks of chasing eventually came up with non sense that they would not cover the lost airline luggage. Slow, and clearly looking for every reason not to support fair claims. Will do my research better next time!

They are scammers and they collect personal data. Fake insurance policy which is not accepted from embassy They are scammers and they collect personal data. Fake insurance policy which is not accepted from embassy They asked my passport first page picture and to deduct 40% fees to refund me the insurance policy I purchased few minutes ago. The reason I wanted to cancel the policy and get a full refund is because the embassy informed me that their policy is not meet the requirements of the insurance for Visa Shanghen.

Real ratings? Maybe they are collecting paid (bot or otherwise) reviews. Note: there are two identical (100% - word by word - identical describing an incident with specific details) reviews, from two diferent people (diferent names and different locations) with a few months of difference. I find it hard to believe this was not paid fake reviews, but you never know. for you to judge... additions post vendors reply: please see the reply of the vendor for completeness. You would imagine a paid fake review campaign to be better so maybe they are right. Note to vendor: thanks for your remark and that you are polite. I corrected the wording of the original review, I hope it’s better now and apologies for the earlier version.

While on a business trip While on a business trip, I slipped and pulled my groin, which was quite unpleasent and painful. Thanks to the support from the insurance company, I was able to register an insured event. Anastasia assisted me in calling a doctor to my location and provided me with the necessary instructions for the next steps. The doctor's explanation and consultation cost me 550 usd, and I am grateful to them for their assistance and reimbursement of expenses.