Glad I Chose ASPCA Pet insurance wasn’t available when we first had pets, then I wasn’t sure if it was necessary. We just rescued a dog and felt it was time. I’m very pleased I chose ASPCA pet insurance. It was simple to sign up, then submit my first vet bill, and within days notification of payment to my bank account!! Don’t hesitate if you’re on the fence.

My feelings about The ASPCA Insurance network I am getting more accustomed to using the newer platform. I found it complicated to have to take the bills picture first then upload from the photo site. It seems like it would be easier to take the picture while filling out the claim form but as I said I have figured it out now. There have been some longer waits but I do understand that sometimes you are busier than others but overall I am happy with your service.

I was quite impressed with the customer… I was quite impressed with the customer service rep. She was extremely helpful and patient with my questions. I was able to submit my records and invoice very easily. I also received the direct deposit very quickly.

Fair plan that covers many costs for my 2 Rescues I have had ASPCA insurance on my 2 rescues a couple years now. My experience has been that it is best to ask your Vet for Soap notes and medical records to submit with the invoice claim you file for a better outcome. I have had most claims paid and the company is reasonable just lacking communication between customer service and claim reps as I had to keep calling to get information updated. This seems to be a recent issue as it didn’t occur when I first purchased my insurance plans. I like the direct deposit option for reimbursement which expected the process a bit.

Our first vet appointment Our first vet appointment paperwork was submitted electronically. I received confirmation very quickly, and our check is on the way. Very simple process.