customer
GBPrompt, easy, not cheap, but peace of mind Prompt claim processing, and easy platform to navigate. I don't like, however, how much the prices increase each year (and that you can't increase your coverage once you've reduced it). That said, it's a great peace of mind to have to know I can take my cat to the vet whenever he needs it, and not worry about how much it will cost.
Kathy Connell
GBI was quite impressed with the customer… I was quite impressed with the customer service rep. She was extremely helpful and patient with my questions. I was able to submit my records and invoice very easily. I also received the direct deposit very quickly.
Morgann
GBThe ASPCA has ALWAYS been great - I can't believe I didn't think to look up their offering sooner… The ASPCA has always been a wonderful organization, so when I read that they were the third party provided by my auto insurance, I was thrilled. To further find that they were not only the best deal for the money AND the process of signing up, inputting claims, and getting the ball rolling was so EASY, I couldn't be happier. So far, I could not ask for a more user friendly, easy service with loads of benefits for our newest member of the family. I'm beyond chuffed. Thanks!
Robert Burnett
GBGreat pet insurance!!! I've had ASPCA pet insurance for a long time. It sure feels good knowing that I have a great accident policy in place for my small Chihuahua dog. I like the wellness policy for vaccines and preventative care comes in handy. The claims are settled very fast and I will be staying highly recommend!!!
Shaunna and Noah Pion
GBSent me a reimbursement check Sent me a reimbursement check, which I deposited. They then put a stop on that check without notifying me whatsoever (I even double checked my ASPCA account…no notification) and my bank charged me a fee because of it. Waiting for paperwork from my bank so I can submit it to ASPCA and find out why they stopped the check and demand a refund for both the check and the fee my bank took. Pretty disappointed that this happened within my first month of membership with them and with the first check they mailed out to me.