Part of our support system Exactly what I pay for. My service dog got sick, spent a week in hospital, needed medication, needed a blood transfusion from a live donor. I submitted my claim, received the 'up to 30 days' response. Two days later, my claim was approved and I had check in hand a week later. No muss, no fuss, no stress. I got to focus on my puppy without worrying if I would be able to make rent. Two months salary spent on her medical bills, and no delay paying any of my bills. I am so thankful Embrace was part of our support system.

Seamless first claim I just recently had my first claim for an ACL repair. As was already expected, it took a little longer than what they say the usual is for claim turn around due to needing full medical history. This was stated upfront so it was expected. Entering claim was super easy. They said to expect up to 30 days for an initial claim and it only it took just shy of 30 days to get reimbursed. I am very happy with the service and the full disclosure of what to expect. It took took little effort on my end and my baby was able to have surgery with piece of mind.

So far not impressed I had just gotten my new Kitten. She got into some bad stuff and had to go to the hospital. It was an emergency clinic so the bill was BIG. They auto denied the claim and when I clarified it was covered by the accidental coverage within the 14 days or whatever, my claim has been stuck in limbo. I checked in with my vet and they said they have given all of the relevant information. I’m going to give it a few more days and will update my review as necessary, but so far I am not impressed.

This is a hard one for me This is a hard one for me. They eventually paid the claim, but getting there was very difficult. It was extremely frustrating just trying to get a representative on the phone. When I did, I was transferred multiple times and then the person I spoke with didn't even have ALL the records that I had provided in front of them. I appreciate them paying the claim. I do not appreciate what I had to go through to get there.

I was searching for a new pet insurance… I was searching for a new pet insurance for my furry babies when I came across a list with the top ten pet insurances. Embrace Pet Insurance was the number one on the list and decided to call. I spoke with Eli and he was pleasant, friendly and knowledgeable. It was a pleasure speaking with him, so I decided to give them a try.