Over the past couple of months I have… Over the past couple of months I have purchased several items. Some of them have been disappointing. Almost as if the scale on air has been skewed. I’m not implying that’s the case, but the items received appear much different in person. While I appreciate the seven day return policy, it does get pricey to return items. You must pay to ship the item back, and the additional cost to insure it. I recently questioned a manager regarding the GS customer reviews. They have no reviews on their website newer than 2021. Additionally, the reviews that are posted are all favorable. No negative reviews at all. I am awaiting a response. One thing that is consistent is the level of customer service. Thus far, my experience with customer service has been stellar.

My ring is absolutely beautiful My ring is absolutely beautiful, the quality is always top notch! Every item I have purchased through Gem Shopping is just exactly as they describe when they show it! I wouldn’t buy jewelry anywhere but with them, and I tell all my friends about Gem Shopping!!

Very unprofessional! This is the worst jewelry program I have ever seen it is so unprofessional I can’t even imagine buying anything! You’ve got someone yelling at you the whole time and all these people talking in the background. I cannot imagine anyone buying any of this junk especially at the prices you’re asking. Certainly doesn’t seem like a reputable company to me. Very Unprofessional👎🏻👎🏻👎🏻👎🏻

Lovely unique items & from various… Lovely unique items & from various genres. All for specific budgets. Staff is always helpful.

I wanted to rate 0 star I wanted to rate 0 star. After I waited for six days for my online order to arrive, I saw the status was still “processing”. Then I contacted customer service with the order number and account information. What I got was “there was no such order”!! I don’t know what is wrong with the store. But I wasted all the time for the order to come so I could use as a gift. Never had worse experience than this!