Joan Pajewski
GBGreat offers Great offers. But shopping on line could use some help! After you purchase would be nice to see the piece again like other jewelry shopping sites do. Sometimes I don’t actually remember all the details a pic would really help!
Rob McGinty
GBOver the past couple of months I have… Over the past couple of months I have purchased several items. Some of them have been disappointing. Almost as if the scale on air has been skewed. I’m not implying that’s the case, but the items received appear much different in person. While I appreciate the seven day return policy, it does get pricey to return items. You must pay to ship the item back, and the additional cost to insure it. I recently questioned a manager regarding the GS customer reviews. They have no reviews on their website newer than 2021. Additionally, the reviews that are posted are all favorable. No negative reviews at all. I am awaiting a response. One thing that is consistent is the level of customer service. Thus far, my experience with customer service has been stellar.
Laura Ready
GBDisappointed Well the item I ordered was actually stolen in transit so I haven’t received anything yet. I don’t think it’s their fault but it’s hard to be happy about my experience when it’s really awful. I really want to emphasize this was not Gem Shopping’s fault!! I received a message from GSN regarding this issue and they are working with the shipper and their insurance to take care of my loss. They even asked that I reach back to them so they can help me find a perfect replacement! 4 STARS ⭐️
Baileys mom
GBBest personal jeweler ever!! I have yet to be disappointed with Gem… I have yet to be disappointed with Gem Shopping! My necklace was packaged well and arrived quicker than I expected!! It’s a lovely wheat chain, gorgeous yellow gold for my collection. Thanks Gem Shopping. My birthday just got more special.
c dorazio
GBVery unprofessional! This is the worst jewelry program I have ever seen it is so unprofessional I can’t even imagine buying anything! You’ve got someone yelling at you the whole time and all these people talking in the background. I cannot imagine anyone buying any of this junk especially at the prices you’re asking. Certainly doesn’t seem like a reputable company to me. Very Unprofessional👎🏻👎🏻👎🏻👎🏻