autopom!

22651 Lambert St, 102, 92630, LAKE FOREST, United States
image
4.05
Based on 20 Reviews

5

70.00%

4

5.00%

3

5.00%

2

0.00%

1

20.00%
About autopom!

We are autopom! The name “autopom!” represents “automotive peace of mind.” We are all about helping you have less anxiety about the high cost of unexpected auto repairs so you can have the benefits of owning a vehicle without all the worry and enjoy what we like to call automotive peace of mind or “autopom!” Our name features an exclamation point to highlight that we stand apart from other call centers in the industry that prioritize profits over customer needs. We prioritize your satisfaction as our valued customer. During the sales process, we practice honesty and transparency. After the sale, we are committed to providing exceptional customer service throughout the term of your protection plan. Like other companies in the industry, the policies we sell are administered by third parties. autopom! has enjoyed a successful record since 2010 by partnering with top brands such as Mercury Mechanical Protection, Enterprise Financial Group, and Omega Auto Care. Most claims are processed without needing autopom!’s intervention, but some claims may require a little assistance in rare cases. That’s why autopom! established our Customer Advocacy program. Occasionally when a claim does not meet a client’s expectations, we encourage our customers to contact us for assistance. Our team here at autopom! Will carefully listen to the customer’s concern or complaint, review the customer’s policy, and call the applicable claims Administrator and repair facility as necessary to guarantee that the customer is treated fairly per the terms of the policy. In summary, autopom! is dedicated to providing our customers with the peace of mind they need when faced with costly and unexpected auto repairs. Partnered with some of the top administrators in the industry, allows us to offer high-quality protection plans at an affordable price. Through our Customer Advocacy program, we guarantee that each customer is treated fairly according to the terms of their policy. Our commitment to excellence has been recognized by various online sources, including an A+ rating from Better Business Bureau, a 4.8-star user rating on Trustpilot, and we earned the Golden Wrench award from CarTalk.com – giving you confidence that autopom! will always be there for you in your time of need.

Tags
Contact Info

You need to Login first to submit your review.

image
Mark
US

Excellent customer service Excellent customer service. Rob explained the policy and plan perfectly and answered all my questions.

image
David Therriault
US

We thank Robert for getting us all set… We thank Robert for getting us all set up with our extended car warranty. It all went very smoothly and feel we got a great deal😀

image
Dianna Frieda
US

Initial entry into Autopom personnel Initial entry into Autopom personnel. Had no issues with our automobile that was covered by program.

image
Peter Haggard
US

Done over the phone Done over the phone. Went well with details fully explained. Print contract was same as promised over the phone. Price was reasonable for a 2004 SUV.

image
Charley Marcussen
US

Expected better claim service Not happy going through middle agency Royal. They wanted to replace my Cadillac XTS Vsport transmission with a used (not reconditioned) from a Texas junkyard. I had to subsidize the repair at well over $1200 to get another transmission from a more reliable source. I am disappointed Autopom would subject their customers to this tactic. Get rid of middleman "Royal" and pay legitimate claims.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow