
Charley Marcussen
GBExpected better claim service Not happy going through middle agency Royal. They wanted to replace my Cadillac XTS Vsport transmission with a used (not reconditioned) from a Texas junkyard. I had to subsidize the repair at well over $1200 to get another transmission from a more reliable source. I am disappointed Autopom would subject their customers to this tactic. Get rid of middleman "Royal" and pay legitimate claims.

Current Customer
GBDo not agree to pay 4 year contracts with 2 years up front, you won’t get your money back Do not like how autopom is a 4 year contract that must be paid within 2 years. Have never seen this anywhere else in any industry. This is a tactic to prevent refunding any amounts should a customer cancel their contract.

David Therriault
GBWe thank Robert for getting us all set… We thank Robert for getting us all set up with our extended car warranty. It all went very smoothly and feel we got a great deal😀

Mark
GBExcellent customer service Excellent customer service. Rob explained the policy and plan perfectly and answered all my questions.

Dianna Frieda
GBInitial entry into Autopom personnel Initial entry into Autopom personnel. Had no issues with our automobile that was covered by program.