Bought travel insurance for a vacation rental… Bought travel insurance for a house rental in San Diego. When our trip was cancelled by the property company citing COVID concerns, we filed a claim with RedSky who promptly, and without any clarifying questions to us, cancelled our claim. We had no recourse and lost thousands of dollars. Like any insurance company, Red Sky Insurance will give you “reasons” why they don’t cover your claim. In the end, if insurance companies do not actually “insure” you and your situation, it’s like a boat with a hole in it. It won’t accomplish what you had hoped.

Very fast Very fast, very easy to submit our claim. We had to file a claim due to a weather-related closure that affected our destination. We got a refund within a few days via Zelle direct to our bank account.

Multiple calls & emails for a simple… Multiple calls & emails for a simple claim filing. Kept getting requests for more information without any feedback. Had to call information request person twice then no word from claims adjuster for weeks. Then adjuster mistakenly stated not eligible for insurance. If didn’t know better, experience is typical run around that give insurers a bad name. Almost as if insurer wanted any way possible to frustrate insured to avoid paying claim.

Tropical Storm Ophelia-Day of vacation missed Tropical Storm Ophelia shut down ferry service to our destination and caused us to loose 1 day of our vacation. We had to get a hotel and wait for ferry service to resume. RedSky reimbursed us for our hotel expense and for the day we missed at our rental . I am so glad we purchased this insurance. Thank you for taking care of us.

Frustrating Frustrating. We still have not received our money back