Marty Schultz
GBTerrible Claim Settlement Process! … Had to make several calls and submit tons of information twice because they said they never received first set of required information even though representative verified claim. Sent registered mail 2nd time to make sure they received it. Kept switching who was the administrator for claim on each call which was several. Took way too long to settle 3 months. Would never use Red Sky if possible!
Aloha
GBOur claim settlement was prompt and… Our claim settlement was prompt and were pleased with the outcome. We received fair compensation for our out-of-pocket expenses.
Rob Sturza
GBRed Sky Honored Hurricane Ian Claim We purchased RedSky Travel Insurance via a booking with Garden City Realty in Myrtle Beach. Hurricane Ian had a direct hit near our condo a day before our scheduled arrival. Garden City Realty informed us that the condo would not be inhabitable on the first day of our trip. We canceled the entire week. Although it appeared that by the 3rd day of the week, we could have got into our rental, Red Sky Insurance honored the claim and paid in full.
Khiem-Anh T
GBMultiple calls & emails for a simple… Multiple calls & emails for a simple claim filing. Kept getting requests for more information without any feedback. Had to call information request person twice then no word from claims adjuster for weeks. Then adjuster mistakenly stated not eligible for insurance. If didn’t know better, experience is typical run around that give insurers a bad name. Almost as if insurer wanted any way possible to frustrate insured to avoid paying claim.
Bryan
GBVery fast Very fast, very easy to submit our claim. We had to file a claim due to a weather-related closure that affected our destination. We got a refund within a few days via Zelle direct to our bank account.