Frustrating Frustrating. We still have not received our money back

Multiple calls & emails for a simple… Multiple calls & emails for a simple claim filing. Kept getting requests for more information without any feedback. Had to call information request person twice then no word from claims adjuster for weeks. Then adjuster mistakenly stated not eligible for insurance. If didn’t know better, experience is typical run around that give insurers a bad name. Almost as if insurer wanted any way possible to frustrate insured to avoid paying claim.

Your response was very fast and very… Your response was very fast and very sympathetic to our problem. Thank you very much!

RedSky is #1 I have never purchased travel insurance but with the current state of everything, especially travel, and the cost of this trip, I decided to purchase it. Grateful I did because the event that faced us just prior to the trip was covered. The claim process was very smooth, communication was excellent, and their decision was prompt! I received a full refund and will definitely use them again in the future. 5 STARS! Highly recommend!

Once I got information you requested to… Once I got information you requested to you, your response and approval of my claim was next day. I appreciate your promptness and helpful agents in processing this claim.