Your response was very fast and very… Your response was very fast and very sympathetic to our problem. Thank you very much!

I was diagnosed with cancer & had to… I was diagnosed with cancer & had to cancel because I wasn't sure when treatment was to begin. This company really beat around the bush, doing everything in order not to reimburse me. I would never recommend this company to anyone

Very fast Very fast, very easy to submit our claim. We had to file a claim due to a weather-related closure that affected our destination. We got a refund within a few days via Zelle direct to our bank account.

Multiple calls & emails for a simple… Multiple calls & emails for a simple claim filing. Kept getting requests for more information without any feedback. Had to call information request person twice then no word from claims adjuster for weeks. Then adjuster mistakenly stated not eligible for insurance. If didn’t know better, experience is typical run around that give insurers a bad name. Almost as if insurer wanted any way possible to frustrate insured to avoid paying claim.

Frustrating Frustrating. We still have not received our money back