Bought travel insurance for a vacation rental… Bought travel insurance for a house rental in San Diego. When our trip was cancelled by the property company citing COVID concerns, we filed a claim with RedSky who promptly, and without any clarifying questions to us, cancelled our claim. We had no recourse and lost thousands of dollars. Like any insurance company, Red Sky Insurance will give you “reasons” why they don’t cover your claim. In the end, if insurance companies do not actually “insure” you and your situation, it’s like a boat with a hole in it. It won’t accomplish what you had hoped.

Terrible Claim Settlement Process! … Had to make several calls and submit tons of information twice because they said they never received first set of required information even though representative verified claim. Sent registered mail 2nd time to make sure they received it. Kept switching who was the administrator for claim on each call which was several. Took way too long to settle 3 months. Would never use Red Sky if possible!

Frustrating Frustrating. We still have not received our money back

The way you assessed the card The way you assessed the card, I NEVER USED IT and you calculated the TIME when I did not use it, which is NOT FAIR. It should be in my mind based on usage. I bought the card to use it only in the second half of the season, because I knew that I will be first half of the season in Australia. If I knew you would do, I would NOT purchase the insurance.

Process was easy Process took a few weeks, but was easy and uneventful. Claim was paid in full.