James R
GBOnce I got information you requested to… Once I got information you requested to you, your response and approval of my claim was next day. I appreciate your promptness and helpful agents in processing this claim.
Ann valued Customer
GBWhen my husband was hospitalized due to… When my husband was hospitalized due to the flu, we needed to cancel our vacation rental, just 10 days away. The Arch Red Sky Insurance representatives I spoke with helped greatly by reminding me of the steps to take with the rental company, as well as what documents to forward to Arch for the processing of our claim. Email notices were sent as each document was received, as well as reminders about what was still needed. This communication was really helpful. We appreciate the competence and the kindness of the Arch representatives and will use Arch Red Sky for future travel insurance.
Wendy B
GBTropical Storm Ophelia-Day of vacation missed Tropical Storm Ophelia shut down ferry service to our destination and caused us to loose 1 day of our vacation. We had to get a hotel and wait for ferry service to resume. RedSky reimbursed us for our hotel expense and for the day we missed at our rental . I am so glad we purchased this insurance. Thank you for taking care of us.
Robert W
GBYour response was very fast and very… Your response was very fast and very sympathetic to our problem. Thank you very much!
WP
GBProcess was easy Process took a few weeks, but was easy and uneventful. Claim was paid in full.