Cutting our vacation short. Once we were able to get upper… Once we were able to get upper management involved, out claim transaction was exceptional. The level of service we received was 5 star, they were prompt and efficient.

Your response was very fast and very… Your response was very fast and very sympathetic to our problem. Thank you very much!

Terrible Claim Settlement Process! … Had to make several calls and submit tons of information twice because they said they never received first set of required information even though representative verified claim. Sent registered mail 2nd time to make sure they received it. Kept switching who was the administrator for claim on each call which was several. Took way too long to settle 3 months. Would never use Red Sky if possible!

Tropical Storm Ophelia-Day of vacation missed Tropical Storm Ophelia shut down ferry service to our destination and caused us to loose 1 day of our vacation. We had to get a hotel and wait for ferry service to resume. RedSky reimbursed us for our hotel expense and for the day we missed at our rental . I am so glad we purchased this insurance. Thank you for taking care of us.

Process was easy Process took a few weeks, but was easy and uneventful. Claim was paid in full.