Bryan
GBVery fast Very fast, very easy to submit our claim. We had to file a claim due to a weather-related closure that affected our destination. We got a refund within a few days via Zelle direct to our bank account.
Jan C
CAThe way you assessed the card The way you assessed the card, I NEVER USED IT and you calculated the TIME when I did not use it, which is NOT FAIR. It should be in my mind based on usage. I bought the card to use it only in the second half of the season, because I knew that I will be first half of the season in Australia. If I knew you would do, I would NOT purchase the insurance.
Richard M
GBCutting our vacation short. Once we were able to get upper… Once we were able to get upper management involved, out claim transaction was exceptional. The level of service we received was 5 star, they were prompt and efficient.
WP
GBProcess was easy Process took a few weeks, but was easy and uneventful. Claim was paid in full.
Sandra J
GBFrustrating Frustrating. We still have not received our money back