Your response was very fast and very… Your response was very fast and very sympathetic to our problem. Thank you very much!

When my husband was hospitalized due to… When my husband was hospitalized due to the flu, we needed to cancel our vacation rental, just 10 days away. The Arch Red Sky Insurance representatives I spoke with helped greatly by reminding me of the steps to take with the rental company, as well as what documents to forward to Arch for the processing of our claim. Email notices were sent as each document was received, as well as reminders about what was still needed. This communication was really helpful. We appreciate the competence and the kindness of the Arch representatives and will use Arch Red Sky for future travel insurance.

Terrible Claim Settlement Process! … Had to make several calls and submit tons of information twice because they said they never received first set of required information even though representative verified claim. Sent registered mail 2nd time to make sure they received it. Kept switching who was the administrator for claim on each call which was several. Took way too long to settle 3 months. Would never use Red Sky if possible!

Process was easy Process took a few weeks, but was easy and uneventful. Claim was paid in full.

Tropical Storm Ophelia-Day of vacation missed Tropical Storm Ophelia shut down ferry service to our destination and caused us to loose 1 day of our vacation. We had to get a hotel and wait for ferry service to resume. RedSky reimbursed us for our hotel expense and for the day we missed at our rental . I am so glad we purchased this insurance. Thank you for taking care of us.