When my husband was hospitalized due to… When my husband was hospitalized due to the flu, we needed to cancel our vacation rental, just 10 days away. The Arch Red Sky Insurance representatives I spoke with helped greatly by reminding me of the steps to take with the rental company, as well as what documents to forward to Arch for the processing of our claim. Email notices were sent as each document was received, as well as reminders about what was still needed. This communication was really helpful. We appreciate the competence and the kindness of the Arch representatives and will use Arch Red Sky for future travel insurance.

Frustrating Frustrating. We still have not received our money back

Your services were fine Your services were fine. I was happy to receive a check for $500 which was my original claim. I finally received a refund from the condo company which they never should have charged me for as I canceled within their cancellation policy. Won’t be going there anymore. Thank you.

Process was easy Process took a few weeks, but was easy and uneventful. Claim was paid in full.

Very fast Very fast, very easy to submit our claim. We had to file a claim due to a weather-related closure that affected our destination. We got a refund within a few days via Zelle direct to our bank account.