When my husband was hospitalized due to… When my husband was hospitalized due to the flu, we needed to cancel our vacation rental, just 10 days away. The Arch Red Sky Insurance representatives I spoke with helped greatly by reminding me of the steps to take with the rental company, as well as what documents to forward to Arch for the processing of our claim. Email notices were sent as each document was received, as well as reminders about what was still needed. This communication was really helpful. We appreciate the competence and the kindness of the Arch representatives and will use Arch Red Sky for future travel insurance.

Efficient, thorough and settled quickly Website was easy to use. Doctor’s submission was requested by myself; however, dr office was dragging their feet and I had to keep calling. Red Sky kept me advised the claim was open and offered an option. That helped resolve claim quickly. Always get travel insurance. Stuff happens even with the best plans.

Process was easy Process took a few weeks, but was easy and uneventful. Claim was paid in full.

Your services were fine Your services were fine. I was happy to receive a check for $500 which was my original claim. I finally received a refund from the condo company which they never should have charged me for as I canceled within their cancellation policy. Won’t be going there anymore. Thank you.

Terrible Claim Settlement Process! … Had to make several calls and submit tons of information twice because they said they never received first set of required information even though representative verified claim. Sent registered mail 2nd time to make sure they received it. Kept switching who was the administrator for claim on each call which was several. Took way too long to settle 3 months. Would never use Red Sky if possible!