Kenneth A
GBI received fast service on my trip insurance claim! I received fast service on my trip insurance claim. The web site was easier to use than I have experienced in the past. I had all of my receipts saved in case I needed to file a claim, so that was important. Thank you for your prompt attention!
SANDRA KOLLMANN
GBYour services were fine Your services were fine. I was happy to receive a check for $500 which was my original claim. I finally received a refund from the condo company which they never should have charged me for as I canceled within their cancellation policy. Won’t be going there anymore. Thank you.
Jan C
CAThe way you assessed the card The way you assessed the card, I NEVER USED IT and you calculated the TIME when I did not use it, which is NOT FAIR. It should be in my mind based on usage. I bought the card to use it only in the second half of the season, because I knew that I will be first half of the season in Australia. If I knew you would do, I would NOT purchase the insurance.
Aloha
GBOur claim settlement was prompt and… Our claim settlement was prompt and were pleased with the outcome. We received fair compensation for our out-of-pocket expenses.
James R
GBOnce I got information you requested to… Once I got information you requested to you, your response and approval of my claim was next day. I appreciate your promptness and helpful agents in processing this claim.