water heater outage My water heater quit working and it was five days later before the plumbers came (4-27-04). CHW approved for a replacement but it was two days later before the plumbers came back from Dallas and picked it up and installed it. No way to get a customer service to answer at CHW. I've used them for years but I will not be renewing my contract.

New Coverage I was called after inquiring about coverage after being unhappy with AHS's price increases and the representative, Jim Lambright, was amazing. He went through all of the coverage details and offered solutions to save me as much as possible.

Washer Repair The Technician kept his appointment and was very professional. He arrived with the needed parts, and the job took 30 mins.

Finally called in and let Warranty solution to canceled my Choice home warranty Today is the happiest of my life I have called choice home warranty but it took me three hours just to cancelled my warranty policy number 326696163. This is the worst warranty ever I would or will never ever associate or buy this carbage warranty. They told me that they will cancelled it but they were surely try to have me stay with them but hell to the no. Their customer service sucks. When my washer was down it took them one month or more to finally send me replacement by giving me money but the money they gave will never be able to buy one washing machine. Most of the claim that Iput in they always find a loophole trying not to pay the service because it was on warranty so look out for this fake warranty . Good bye worst warranty I’mglad I’m not part-of your worst warrant. Thank god

Good experience I was very satisfied with my whole experience with Choice. They were easy to reach by phone, and the call backs were timely and courteous. They kept me apprised of the service schedule in a timely manner. The plumber they sent was very knowledgeable and courteousl