Carolyn Mayo
GBwater heater outage My water heater quit working and it was five days later before the plumbers came (4-27-04). CHW approved for a replacement but it was two days later before the plumbers came back from Dallas and picked it up and installed it. No way to get a customer service to answer at CHW. I've used them for years but I will not be renewing my contract.
William Kelly
GBThe repair man was very good The repair man was very good. However your decision to give me Lowes gift cards for one third of the replacement cost is not acceptable. According to our agreement you would fix or replace the unit, not giving me gift cards.
Julia Hargrove
GBNew Coverage I was called after inquiring about coverage after being unhappy with AHS's price increases and the representative, Jim Lambright, was amazing. He went through all of the coverage details and offered solutions to save me as much as possible.
sharon hirokawa
GBI called Choice to fix my dryer which…keep needing repairs I called Choice to fix my dryer which was not turning on, Choice sent " Fix it Fast Appliance Repair LLC " they arrived on schedule, in fact earlier as they were ahead of schedule, the technician checked out my dryer, finding several things wrong, as the dryer was 26 years old, stated too many things to fix....I talked to Cynthia who explained what this report meant and the procedure Choice goes through....it was very helpful as I was completely confused and stressed out Cynthia with Fix it Fast is a great company, can't say enough about their customer service!!!! Choice sent out a great company to service the dryer.....we got the problem fixed!!!!!!
NA
GBChoice Home Warranty is big scam Choice Home Warranty is big scam, After I submit my first claim come to no that it's scam. They never resolved my claim and cancelled my policy, also not refunded remaining balance amount. Very very very bad customer service.