Jessie was great at resolving my claim issues Jessie was simply amazing at helping me resolve issues with my claims that were on my university's part. Her responses were very prompt and she described the situation to me really well. She sounded very helpful and approachable. She took immediate steps, and so my claim issue with my university was resolved immediately. Thanks Jessie and ISO Team :)

Jessie helped me a lot(Online WeChat customer service) this is the first time that I bought OPT basic. I didnt even know theres specific opt insurance, so I just used the previous method to buy, but suddenly I found i was wrong. Jessie was very patient and professional, make a lot of things clear, and more importantly, Jessie can communicate very effectively and clearly. Jessie described the whole point in complete sentences, not just sentence fragments, so it's very easy to understand her point.

Thanks for ISO to waive my fee Thanks for ISO to waive my fee! And their customer service is fast and precise to solve my question! I appreciate their help!

Great customer support! I had issues with the recipients of the insurance forms and the customer service helped me fix it in less than 10 minutes (Thank you Stephanie)! They also organize everything you need and the website is very straightforward. Highly recommend

Detail of Coverage what needed and clear communication ISO helped me understand what is covered and what it means as i am new to the country. They provided me with an competitive rate and Good coverage. I would highly recommend them to any international student.