Outstanding customer support, extremely quick email replies I was initially panicking because my school changed its insurance coverage requirements, and the original ISO plan I bought no longer worked. So I emailed ISO, and Jonathan quickly replied within 30 minutes. He patiently worked with me to find a new plan, and calmly addressed the numerous questions I had. Thanks to Jonathan, I felt at ease through out the process. Would definitely recommend ISO to my friends because of its outstanding service!

I recently had an amazing experience at… I recently had an amazing experience at ISOA, all thanks to Stephanie's outstanding service! When I arrived, I noticed my name was recorded incorrectly. However, Stephanie, one of the staff members, promptly helped me rectify the issue. Her quick and efficient response made me extremely happy.

Jessie was great at resolving my claim issues Jessie was simply amazing at helping me resolve issues with my claims that were on my university's part. Her responses were very prompt and she described the situation to me really well. She sounded very helpful and approachable. She took immediate steps, and so my claim issue with my university was resolved immediately. Thanks Jessie and ISO Team :)

They’re always there to help “ISO Customer Care” (ICC) team has been given an appropriate name for they provide opportune help when needed. I made a mistake at providing the beginning date of my insurance plan when buying it. Once plan was paid and its documents were received I noticed the mistake. Then I sent a message to ICC. It did not take to long to receive the updated documents. They know what they’re doing and do it well. I give them five stars.

Correction in policy in no time!!! Bought cover with wrong dates and as well wanted an extension of a month. Stacy from ISO corrected everything without any fine or additional fees. Everything from lodging the complaint (request) to resolution was done in less than half an hour without any phone call. Well done Stacy!!!