A Great STR Insurance to Have A Great STR Insurance to Have! Cade is our Agent and Matthew was our adjuster for a problem we experienced. They worked as a team and were extremely responsive. This is definitely a A+++ Insurance Company in our book. You never know how good insurance is until you need to use it. Proper went beyond our expectations. Thank you everyone at Proper.

Personal Umbrella policies may not cover Proper The company we had been using to insure our vacation rental for 20+ years is no longer doing business in california so we switched to Proper quickly in order to be covered. Be aware that Proper writes everything as a COMMERCIAL policy. What we found out later is that because our rental was insured as a commercial property, our personal umbrella policy WOULD NO LONGER COVER the vacation property. (You can buy some umbrella coverage from Proper but not enough to adequately cover us.) They don't tell you this when they convince you that commercial is the way to go. Because we use our home ourselves, and vacation rent it when we aren't using it, we found out we do NOT need a commercial policy. But we sure do need to be protected by our umbrella policy and we were not protected while with Proper! So if you need your personal umbrella policy to protect you vacation property, you better start asking questions. We switched to another insurance company.

First time user Hi! I recently purchased insurance through Taylor Stults and she was amazing. The process was easy and fast. Communication was a breeze and I have a full understanding of what Proper offers and I feel confident my property is insured correctly.

Great service Great service! Thorough! Perfect follow-up and follow through. Friendly and courteous. Taylor is the best!

Proper and Taylor Stults are A+ We have been working with Proper for several years now. My primary contact is Taylor Stults and she has provided 5 star service since day one. Quick responses to request, help with understanding where our previous policy gaps were, and making everything smooth and seamless. I would highly recommend Taylor and Proper to any searching for short term rental coverage for their home!