Proper and Taylor Stults are A+ We have been working with Proper for several years now. My primary contact is Taylor Stults and she has provided 5 star service since day one. Quick responses to request, help with understanding where our previous policy gaps were, and making everything smooth and seamless. I would highly recommend Taylor and Proper to any searching for short term rental coverage for their home!

Payton was super responsive and quite… Payton was super responsive and quite knowledgeable in the STR market! My hometown agent quoted a policy, but advised me to go with Proper as they specialize in this area and would better be able to serve me. She was right!

Cade is the best in the game... Cade is the best in the game for short-term rental insurance. He gets great quotes AND he's way faster than any other insurance agent we've worked with. You'd be a fool to take your business anywhere else. Gotta go to Cade!!!

Personal Umbrella policies may not cover Proper The company we had been using to insure our vacation rental for 20+ years is no longer doing business in california so we switched to Proper quickly in order to be covered. Be aware that Proper writes everything as a COMMERCIAL policy. What we found out later is that because our rental was insured as a commercial property, our personal umbrella policy WOULD NO LONGER COVER the vacation property. (You can buy some umbrella coverage from Proper but not enough to adequately cover us.) They don't tell you this when they convince you that commercial is the way to go. Because we use our home ourselves, and vacation rent it when we aren't using it, we found out we do NOT need a commercial policy. But we sure do need to be protected by our umbrella policy and we were not protected while with Proper! So if you need your personal umbrella policy to protect you vacation property, you better start asking questions. We switched to another insurance company.

Proper has been amazing Proper has been amazing! Their online quoting was easy and responsive. They answer the phone live and a human being helps you. Special thanks to Jordan Jarosky and Sarah Elgin who helped me with coverage questions and binding the policy same day. I wish everyone worked like Proper.