My experience was great because of the Superb Customer Service! My experience was great because the agent, named Betty, was very helpful, knowledgeable, polite and patient. This type of customer service is invaluable, however, is hard to find these days. So, when you experience it, you have to take the time to report it and share it. Evidently you invest well in your employees and in turn they enjoy their work and are happy employees. Thank you!

QUAN IS A GREAT AGENT HE ANSWERED ALL… QUAN IS A GREAT AGENT HE ANSWERED ALL MY QUESTIONS FAST AND THOROUGHLY. HE EXPLAINED THE POLICY SO I COULD UNDERSTAND WITH EASE I TALKED TO 2 OTHER COMPANIES BEFORE TRAVELINSURANCE.COM THEY JUST CONFUSED ME MORE. QUAN SET UP MY POLICY IN 5 MINUTES AND EMAILED ME WITHIN 1 MIN. THANKS FOR THE GREAT SERVICE. KENNETH

Bettye Ridley was informative Your representative Bettye Ridley made me feel confident that your company was going to meet my husband and my needs. She was kind in explaining the policy clearly. I would recommend Bettye and your company to my friends. Sincerely John & Evelyn Francese

Ms. Bettye Ridley Ms Bettye Ridley, made our first time experience purchasing travel insurance very easy. On both occasions when we spoke with her, she was very knowledgeable and professional. She provided valuable information to assist in our decision about what insurance plan best suited our needs and was very patient and kind. We would definitely contact her on other occasions when we might need travel insurance coverage. I would recommend her to family and friends.

I was assisted by Liz and she was very… I was assisted by Liz and she was very helpful in allaying my fears regarding the policy about pre-existing conditions. She was clear and provided insight to the policy interpretation. I felt I had a better understanding of the insurance after "speaking" with her.