FIVE STARS PLUS!!! FIVE STARS PLUS!!! (not sure this posted the first time I tried) I had the pleasure of dealing with Bettye Ridley who was one of the most helpful, knowledgeable and friendly customer service agents I have ever dealt with. It was like talking to an old friend. Bettye is a real asset to your group. She really knows her stuff and instills confidence and comfort with obtaining trip insurance. Bettye is miles ahead of other agents at other companies. She is the best. You should pass on my these remarks (and give her a bonus or a raise.) Janice/Janbird

QUAN IS A GREAT AGENT HE ANSWERED ALL… QUAN IS A GREAT AGENT HE ANSWERED ALL MY QUESTIONS FAST AND THOROUGHLY. HE EXPLAINED THE POLICY SO I COULD UNDERSTAND WITH EASE I TALKED TO 2 OTHER COMPANIES BEFORE TRAVELINSURANCE.COM THEY JUST CONFUSED ME MORE. QUAN SET UP MY POLICY IN 5 MINUTES AND EMAILED ME WITHIN 1 MIN. THANKS FOR THE GREAT SERVICE. KENNETH

My experience was great because of the Superb Customer Service! My experience was great because the agent, named Betty, was very helpful, knowledgeable, polite and patient. This type of customer service is invaluable, however, is hard to find these days. So, when you experience it, you have to take the time to report it and share it. Evidently you invest well in your employees and in turn they enjoy their work and are happy employees. Thank you!

Bettye Ridley was informative Your representative Bettye Ridley made me feel confident that your company was going to meet my husband and my needs. She was kind in explaining the policy clearly. I would recommend Bettye and your company to my friends. Sincerely John & Evelyn Francese

Marvelous experience Marvelous experience. I spoke on the phone today with Bettye Ridley. I am a teacher. Unfortunately, in the background I had several rowdy 4th grade students in the classroom. There were only nine of them but they made enough ruckus for twenty of them! Ms. Ridley remained professional and informative. She offered me helpful information that I never knew! AND she even held on for awhile when I had to separate two students from one another. I highly recommend Ms. Ridley for any potential customer or any employee trainee.