I was assisted by Liz and she was very… I was assisted by Liz and she was very helpful in allaying my fears regarding the policy about pre-existing conditions. She was clear and provided insight to the policy interpretation. I felt I had a better understanding of the insurance after "speaking" with her.

FIVE STARS PLUS!!! FIVE STARS PLUS!!! (not sure this posted the first time I tried) I had the pleasure of dealing with Bettye Ridley who was one of the most helpful, knowledgeable and friendly customer service agents I have ever dealt with. It was like talking to an old friend. Bettye is a real asset to your group. She really knows her stuff and instills confidence and comfort with obtaining trip insurance. Bettye is miles ahead of other agents at other companies. She is the best. You should pass on my these remarks (and give her a bonus or a raise.) Janice/Janbird

Bettye- excellent employee Bettye Ridley made my experience with Travel-insurance outstanding! Her ability to connect with customers is unfounded in this day and age. She was so pleasant and so helpful. She personally helped me correct a couple of mistakes I had made. I think Bettye deserves a $500 gift card 😊 I will certainly refer her to friends and family. Arlene Shea

Exceptional Service Agent This was the first time that my wife and I contacted Travel Insurance Services to obtain information about their vacation coverage plans. We were pleasantly surprised and pleased to have such a nice agent assist us. Bettye was polite and knowledgeable. She provided us with many options that she felt would meet our needs. Bettye H. Ridley was Great. She took the time to make sure we understood the coverages on the policy. It wasn't until that time that she asked us if we wanted to purchase the plan. No pressure! I highly recommend that you request Bettye to assist you with your travel Insurance needs. Bettye, We look forward to speaking with you in the future! Thanks for your help! Stan and Gina Vitale

My experience was great because of the Superb Customer Service! My experience was great because the agent, named Betty, was very helpful, knowledgeable, polite and patient. This type of customer service is invaluable, however, is hard to find these days. So, when you experience it, you have to take the time to report it and share it. Evidently you invest well in your employees and in turn they enjoy their work and are happy employees. Thank you!