FIVE STARS PLUS!!! FIVE STARS PLUS!!! (not sure this posted the first time I tried) I had the pleasure of dealing with Bettye Ridley who was one of the most helpful, knowledgeable and friendly customer service agents I have ever dealt with. It was like talking to an old friend. Bettye is a real asset to your group. She really knows her stuff and instills confidence and comfort with obtaining trip insurance. Bettye is miles ahead of other agents at other companies. She is the best. You should pass on my these remarks (and give her a bonus or a raise.) Janice/Janbird

Marvelous experience Marvelous experience. I spoke on the phone today with Bettye Ridley. I am a teacher. Unfortunately, in the background I had several rowdy 4th grade students in the classroom. There were only nine of them but they made enough ruckus for twenty of them! Ms. Ridley remained professional and informative. She offered me helpful information that I never knew! AND she even held on for awhile when I had to separate two students from one another. I highly recommend Ms. Ridley for any potential customer or any employee trainee.

First time buying travel insurance First time buying travel insurance, didnt know quite what to do, spoke with Bettye and she was very informative and courteous. Made my decision making a lot easier. Thank you. Hopefully will not have to use the insurance but feel better knowing it is there.

Bettye is one of the most courteous an… Bettye is one of the most courteous an professional people that I have had the pleasure to work with. I was somewhat familiar with travel insurance, but Bettye carefully explained the various policies for me and the coverage that they provided, then identified an insurance company that would best fit my family's vacation travel needs. Bettye is not only an expert in the field of travel insurance, but she is nice and so good to work with! I have her contact info and will definitely call her again the next time I need travel insurance. Thanks, Bettye!

Liz helped me with all the questions I… Liz helped me with all the questions I had about my plan and general travel insurance questions since this is my first time purchasing online. She was so patient and helpful and super friendly. All of her answers were clear and understandable! Great customer care!