Jolyn Cripps
GBThey are very understanding They are very patient and understanding. I didn't check my email for days after their responses (even a week one time), and I know most other companies would have closed the case due to lack of response. They did not, and they didn't even pressure me to hurry up or forfeit my claim. I absolutely love this company.
Colton Leon
CASigned up for akko and was sceptical at… Signed up for akko and was sceptical at first, but after cracking my phone screen and needing to make a claim. I can confirm this company is completely legitimate. Claim process was a little slow, but all in all they approved and paid my claim with little to no hassle.
Daniel
GB3rd claim with Akko completed! 3rd claim with Akko, I have yet to run into an issue with them. They authorized a repair the next day, and they authorized my reimbursement shortly after. Thanks Akko!
Brandon Barker
GBAnother amazing experience! I had to file my second claim and they went above and beyond my expectations! I’m blow away by their level of attention to detail in order to come to a resolution for my claim. I can’t express enough how amazing they have been in helping me during the difficult times of getting my devices repaired or replaced.
Mike Sarles
GBI thought all was lost, but then I remembered I had Akko My recently purchased but out-of-warranty Pixel 7 Pro decided to stop working. I tried everything that the google team suggested and then took it to a repair shop. They said it was DOA and nothing they could do for me after testing everything they could. Akko took care of this without hassle. They responded in less than 24 hours, and after asking for a little more documentation, I had the reimbursement for a replacement phone in my account. They even gave me a prepaid shipping label to send back the broken phone. All by email, all very smooth. Thank you Akko for being there for me when I need you.