Really easy Really easy, faster than expected!

I had been looking for event insurance… I had been looking for event insurance for over a week and EIN was able to provide a quick quote and the lowest premium I could find.

Easy. Affordable. Met our needs. I needed event insurance for a one-time fundraising luncheon. Event Insurance Now was easy, affordable and met our needs. Action item: DONE.

Rude, unhelpful staff I was referred to this company because my primary insurance provider does not offer special event liability insurance. I went through their online quote and application tools, which were pretty straightforward and helpful, but before I purchased the policy, I had a few questions that weren't answered by the online process. I called the customer service line and got someone's voicemail, so I left a message. Several days later, no one had returned my call, so I called again and had to leave another message. Once again, several days passed and no one got back to me. I then sent an email indicating I hadn't heard back from anyone after my two voicemails and explaining my questions. I received a prompt but curt response that was about two sentences long, did not apologize for the lack of follow-up, and did not fully answer my questions. After that experience, I strongly considered going with a different company for special event insurance, but unfortunately I was not able to find another one that offered the extent of coverage we needed for the same price. Our event hasn't happened yet, and hopefully nothing will go wrong because I really don't trust this company to handle any claims--or anything customer-service-related for that matter--with care and professionalism.

Last minute surprise charge?? Got a quote, all was well with the world, I was pleased with the service and price. Day of event, went to pay and was surprised to be forced to pay a large "membership fee" that I hadn't planned on!! This is totally unacceptable, and caused me great inconvenience as I had not budgeted for the extra expense! What did I become a member of? No phone number to call, no way to not pay it. Bad form, event insurance now.