Karl
GBgreat insurance arrangement I have been very happy with Event Insurance Now. They( a woman whose name escapes at this moment because I have not had my coffee yet) were very informative the first time I purchased. She explained exactly what I should purchase. A good experience at a stressful time.
AH Squared
GBSimple, Easy I did not have any problems so I can't testify to what it would be like to have to deal with a claim, but getting the quote and buying it was simple, easy and seamless.
Anonymous
GBRude, unhelpful staff I was referred to this company because my primary insurance provider does not offer special event liability insurance. I went through their online quote and application tools, which were pretty straightforward and helpful, but before I purchased the policy, I had a few questions that weren't answered by the online process. I called the customer service line and got someone's voicemail, so I left a message. Several days later, no one had returned my call, so I called again and had to leave another message. Once again, several days passed and no one got back to me. I then sent an email indicating I hadn't heard back from anyone after my two voicemails and explaining my questions. I received a prompt but curt response that was about two sentences long, did not apologize for the lack of follow-up, and did not fully answer my questions. After that experience, I strongly considered going with a different company for special event insurance, but unfortunately I was not able to find another one that offered the extent of coverage we needed for the same price. Our event hasn't happened yet, and hopefully nothing will go wrong because I really don't trust this company to handle any claims--or anything customer-service-related for that matter--with care and professionalism.
Michael
GBQuick and Easy I needed insurance for an event I was hosting at Lewis and Clark College, and Event Insurance Now was quick, easy, and far less expensive than Mercer, the company LC refers to event coordinators looking for insurance. My only complaint is that on the e-receipt I received, the word receipt was spelled incorrectly, big and bold, as RECIEPT. Kind of bad form. Otherwise, very happy.
DF
GBEasy to use All the steps were laid out and someone contacted us to make sure we did a step correctly. Thank you for helping us with our wedding insurance.