Normally I get a quick turnaround for a… Normally I get a quick turnaround for a quote. This time it took over 2 weeks and only after I had to call to find out the status. Had to leave a message on the voice mail.

First time event They make it more easier and stress free to get your event insurance. I would recommend it and I'll be letting others know about it.

I had been looking for event insurance… I had been looking for event insurance for over a week and EIN was able to provide a quick quote and the lowest premium I could find.

Easy resource to access. The online process was accessible any time of day and the event questionnaire was easy to follow and complete.

Rude, unhelpful staff I was referred to this company because my primary insurance provider does not offer special event liability insurance. I went through their online quote and application tools, which were pretty straightforward and helpful, but before I purchased the policy, I had a few questions that weren't answered by the online process. I called the customer service line and got someone's voicemail, so I left a message. Several days later, no one had returned my call, so I called again and had to leave another message. Once again, several days passed and no one got back to me. I then sent an email indicating I hadn't heard back from anyone after my two voicemails and explaining my questions. I received a prompt but curt response that was about two sentences long, did not apologize for the lack of follow-up, and did not fully answer my questions. After that experience, I strongly considered going with a different company for special event insurance, but unfortunately I was not able to find another one that offered the extent of coverage we needed for the same price. Our event hasn't happened yet, and hopefully nothing will go wrong because I really don't trust this company to handle any claims--or anything customer-service-related for that matter--with care and professionalism.