It was an awful experience It was an awful experience. User Experience is clunky and there is very little support. Did not receive the changes I was looking for in the insurance as the online portal can only help you retrieve these insurances. Although these insurances for the most part are junk (read the fine print), but due to Schengen requirements, people end up buying these and it's basically free money for these insurers.

I suspect that Kati must be one of… I suspect that Kati must be one of Insubuy's star sales agents... She certainly pulled a rabbit out of a hat for me. In the past few years, as my age approached and then collided with the number 81, I've become more and more despairing of being able to travel safely, with a good medical travel insurance plan to back me up. With each passing year there seem to be fewer and fewer plans for elderly travelers that are both affordable and generous in their coverage. This year after searching for a medical plan on-line for two days with no luck, I remembered that a year ago I had found Insubuy after a similarly depressing search. Back then, I'd suffered through several confusing onversations with different insurance agents before ending up paying Insubuy for a plan that was a bit more (in benefits and price) than I needed. Still, I had been grateful to find any reasonable plan at all. So today I called Insubuy again, fully expecting the usual confusing conversation.... But instead I got Kati... the total opposite of confusing. Kati very quickly understood what I needed. She was patient and relaxed, but at the same time careful and attentive to detail. She encouraged questions, and was exceptionally clear in her explainations of complex insurance issues. Unlike many on-line sales people that I've encountered, she took the time to verify that I truly understood her clarifications, and did not fail, before finishing, to verify that the coverage I was buying would meet my needs. Amazingly she was able to save me money by pointing out an alternative insurance plan that was less expensive, allowed more flexiblity and was just a little better than the one that we had started off discussing. I think that from now on, when my elderly friends are discussing some dismal article in the news about the rising cost of medical travel insurance, and the decreasing range of benefits, I'll tell them how my experience with Kati and Insubuy has given me hope that I'll be able to continue safely traveling without having to go through a confusing and disheartening insurance search every year. Thank you Kati

Katie is extraordinary…she helped… Katie is extraordinary…she helped tremendously and the interaction was seamless… What a wonderful agent with your company. You must be so proud to have someone with such exemplary personal skills with your clients. Thank you Katie….x

Professional It was blessing to have talked to such an awesome processional like Katie initially for an inquiry. She patiently explained how this type of insurance works and assisted us with purchasing a coverage throughout the whole time. Additionally, she made an extra effort to ensure that we are all set. Thank you so much again, Katie!

Travel Advisor Recommending InsuBuy for Clients I am a travel advisor and have recommended InsuBuy many times for my clients. I like that they give multiple options and the client can decide what is going to work best for them. I typically call and all of the reps I have spoken to have always been very knowledgeable and courteous. today I worked with Katherine (Katie) Hinton and she was wonderful.