zhourui zhou
GBBest Customer Service Ever I got in trouble with claiming my bill because of my university pharmacy’ fault. Thanks for their customer service Kevin’s help I got my money back after two months. She is very patient and professional. Whenever I had questions she always answered on time without her help I can’t give my money back. Highly recommend Student Medicover! It helps me save lots of money!
Fancy
HKMy friend highly recommended me to buy… My friend highly recommended me to buy Student Medicover insurance plan. Because your company provide some plans for student during OPT. During the special time, I really need a cost-effective insurance plan. And I learn about Student Medicover insurance plans cover COVID-19 testings and treatments. The customer service team told me that online consultation service is free for members. This information is very helpful. If I have symptoms of the virus, I can contact online doctors to evaluate. This is the best way to reduce the risk of infection.
Tong Jia
GBCustomer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.
Ivan
GBThank you 🙏 As an international student, I deeply understand how lonely and helpless u may experience during studying abroad, especially when u r sick. I experienced a really emergent sickness once, and it was also the first time I experienced how brilliant the customer service Student Medicover has. I write down those words with my gratitude
Mengchun Cai
GBI started using Student Medicover… I started using Student Medicover insurance when I was in college. Luckily, I made right choice!!! I will never forget how the customer service representative Kevin helped me when I was in a medical emergency. The service that Student Medicover provided was more than an insurance agency. I really appreciate their work and help for us international students, who had known nothing about insurance in the United States. I will definitely suggest insurance to my friends.