Jeremy
GBA perfect insurance at a very good price I have been using Student Medicover insurance for four years, and the price of the insurance is very good compared to the price of the insurance provided by the school, and the service is very good; there is a professional after-sales manager to assist customers in submitting claims. For example, recently, because of the need for braces, the consultation manager provided several options of insurance for the customer to choose from so as to choose the most suitable insurance for the customer's needs. Like, recently, because of the need for braces, the consultation manager provided multiple options for the client to choose from so that the client could choose the most suitable insurance.
Q.Z
GBReasonable price, good service I've been with Student Medicover for a year and have the Elite plan. The plan covers most of my medical needs, and my claims can always be paid fully and promptly. It has proved to be perfect for an international student. Besides, the prices of all plans are stable and reasonable.
kllyF
GBI went for immunization injections I went for immunization injections, and the doctor have me went through some blood test. Actually, I have confirmed with my doctor about insurance benefits, however I was not aware that those tests have been processed with another separate lab and it turned out not being covered because some code reason. So I contacted Student Medicover about my denied claim and one of their representatives has been really helpful and truly helped me contact a 3-way communication with lab and hospital and it ends up to be covered for 90%. Really appreciated.
Tong Jia
GBCustomer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.
Vivi
CNso nice At the beginning, i can't find the right way to download conformation letter. Through consult with customer service group over and over again, I download it successfully. They are very patient!!! They are so so nice!!!