Customer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.

I went for immunization injections I went for immunization injections, and the doctor have me went through some blood test. Actually, I have confirmed with my doctor about insurance benefits, however I was not aware that those tests have been processed with another separate lab and it turned out not being covered because some code reason. So I contacted Student Medicover about my denied claim and one of their representatives has been really helpful and truly helped me contact a 3-way communication with lab and hospital and it ends up to be covered for 90%. Really appreciated.

Great Insurance Plan, Great Customer Services The insurance plan Student Medicover offers is amazing! I enrolled in their Elite plan, which is much cheaper than my university's insurance plan. Thanks to Jane's help, the waiver process only took me 15 minutes and it was very easy. Once the waiver got approved, the Bursar of UF returned the university's insurance fee to my account.

I've been using Student Medicover for a… I've been using Student Medicover for a long time. Really good experience. 24 hours service is really helpful!

Best Insurance, highly recommend Student Medicover insurance plan is cheaper than my school's plan, and the coverage is great. I used to use my insurance for immunization and visit the doctor, the claim process is very easy and fast. Also, the deductible is cheaper than other similar insurance. I would definitely recommend this insurance to my friends.