Ivan
GBThank you 🙏 As an international student, I deeply understand how lonely and helpless u may experience during studying abroad, especially when u r sick. I experienced a really emergent sickness once, and it was also the first time I experienced how brilliant the customer service Student Medicover has. I write down those words with my gratitude
Carol Lan
GBCustomers service representative I still remembered the first time when I went to hospital in the US, I was so anxious as it was difficult to communicate due to language barriers. I called the Student Medicover, and one of the representatives was really helpful, she also speaks mandarin and she assist me for the entire process.
Vivi
CNso nice At the beginning, i can't find the right way to download conformation letter. Through consult with customer service group over and over again, I download it successfully. They are very patient!!! They are so so nice!!!
zhourui zhou
GBBest Customer Service Ever I got in trouble with claiming my bill because of my university pharmacy’ fault. Thanks for their customer service Kevin’s help I got my money back after two months. She is very patient and professional. Whenever I had questions she always answered on time without her help I can’t give my money back. Highly recommend Student Medicover! It helps me save lots of money!
Mengchun Cai
GBI started using Student Medicover… I started using Student Medicover insurance when I was in college. Luckily, I made right choice!!! I will never forget how the customer service representative Kevin helped me when I was in a medical emergency. The service that Student Medicover provided was more than an insurance agency. I really appreciate their work and help for us international students, who had known nothing about insurance in the United States. I will definitely suggest insurance to my friends.