Jiayao
GBThank you Taylor Thank you Taylor, for your professional customer services. I had problems registering HealthiestYou, their customer representative Taylor helped me to find my insurance card, and I signed in successfully.
Vivi
CNso nice At the beginning, i can't find the right way to download conformation letter. Through consult with customer service group over and over again, I download it successfully. They are very patient!!! They are so so nice!!!
Mengchun Cai
GBI started using Student Medicover… I started using Student Medicover insurance when I was in college. Luckily, I made right choice!!! I will never forget how the customer service representative Kevin helped me when I was in a medical emergency. The service that Student Medicover provided was more than an insurance agency. I really appreciate their work and help for us international students, who had known nothing about insurance in the United States. I will definitely suggest insurance to my friends.
Tong Jia
GBCustomer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.
Carol Lan
GBCustomers service representative I still remembered the first time when I went to hospital in the US, I was so anxious as it was difficult to communicate due to language barriers. I called the Student Medicover, and one of the representatives was really helpful, she also speaks mandarin and she assist me for the entire process.