Customer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.

Best Customer Service Ever I got in trouble with claiming my bill because of my university pharmacy’ fault. Thanks for their customer service Kevin’s help I got my money back after two months. She is very patient and professional. Whenever I had questions she always answered on time without her help I can’t give my money back. Highly recommend Student Medicover! It helps me save lots of money!

Straightforward and intuitive process I liked the easily accessible service that Student Medicover provided. The customer services were friendly. Fast reactions and clear overviews by mails were suitable for students. The entire process was straightforward and intuitive.

Customers service representative I still remembered the first time when I went to hospital in the US, I was so anxious as it was difficult to communicate due to language barriers. I called the Student Medicover, and one of the representatives was really helpful, she also speaks mandarin and she assist me for the entire process.

Great Insurance Plan, Great Customer Services The insurance plan Student Medicover offers is amazing! I enrolled in their Elite plan, which is much cheaper than my university's insurance plan. Thanks to Jane's help, the waiver process only took me 15 minutes and it was very easy. Once the waiver got approved, the Bursar of UF returned the university's insurance fee to my account.