kllyF
GBI went for immunization injections I went for immunization injections, and the doctor have me went through some blood test. Actually, I have confirmed with my doctor about insurance benefits, however I was not aware that those tests have been processed with another separate lab and it turned out not being covered because some code reason. So I contacted Student Medicover about my denied claim and one of their representatives has been really helpful and truly helped me contact a 3-way communication with lab and hospital and it ends up to be covered for 90%. Really appreciated.
Fancy
HKMy friend highly recommended me to buy… My friend highly recommended me to buy Student Medicover insurance plan. Because your company provide some plans for student during OPT. During the special time, I really need a cost-effective insurance plan. And I learn about Student Medicover insurance plans cover COVID-19 testings and treatments. The customer service team told me that online consultation service is free for members. This information is very helpful. If I have symptoms of the virus, I can contact online doctors to evaluate. This is the best way to reduce the risk of infection.
zhourui zhou
GBBest Customer Service Ever I got in trouble with claiming my bill because of my university pharmacy’ fault. Thanks for their customer service Kevin’s help I got my money back after two months. She is very patient and professional. Whenever I had questions she always answered on time without her help I can’t give my money back. Highly recommend Student Medicover! It helps me save lots of money!
Carol Lan
GBCustomers service representative I still remembered the first time when I went to hospital in the US, I was so anxious as it was difficult to communicate due to language barriers. I called the Student Medicover, and one of the representatives was really helpful, she also speaks mandarin and she assist me for the entire process.
Jiayao
GBThank you Taylor Thank you Taylor, for your professional customer services. I had problems registering HealthiestYou, their customer representative Taylor helped me to find my insurance card, and I signed in successfully.