Customers service representative I still remembered the first time when I went to hospital in the US, I was so anxious as it was difficult to communicate due to language barriers. I called the Student Medicover, and one of the representatives was really helpful, she also speaks mandarin and she assist me for the entire process.

Thank you 🙏 As an international student, I deeply understand how lonely and helpless u may experience during studying abroad, especially when u r sick. I experienced a really emergent sickness once, and it was also the first time I experienced how brilliant the customer service Student Medicover has. I write down those words with my gratitude

I went for immunization injections I went for immunization injections, and the doctor have me went through some blood test. Actually, I have confirmed with my doctor about insurance benefits, however I was not aware that those tests have been processed with another separate lab and it turned out not being covered because some code reason. So I contacted Student Medicover about my denied claim and one of their representatives has been really helpful and truly helped me contact a 3-way communication with lab and hospital and it ends up to be covered for 90%. Really appreciated.

so nice At the beginning, i can't find the right way to download conformation letter. Through consult with customer service group over and over again, I download it successfully. They are very patient!!! They are so so nice!!!

Their elite plan is so suitable for me Their elite plan is so suitable for me! I want to take the HPV, elite plan just involve this ! I don't know where to go for the vaccine, their customer service group tell me quickly! Thank you all!