I just renewed my insurance plan today… I just renewed my insurance plan today and I am kinda curious about Student Medicover's reviews. But I am like super surprised by those negative reviews here and on Weibo since they are totally not true. I wonder if they just offend any other company's benefit or what. They really deserve much more good reviews. I've been enrolling their plan for like three years so far. These days they started to waive member cost-sharing for both the testing and treatment of COVID-19, so I renewed my plan again, just in case, even through I am in my OPT period. In these three years, they've been super helpful and supportive. I could even find them at 3 AM, and always got what I needed to know. They helped me to confirm that my plan meets my school's (BU) requirements before my purchase. They helped me to choose the correct plan within the right period so I could waive successfully. I don't know why people say that the number is unreachable and they don't care if the product fit school's requirements or not. They always answer my calls and WeChat messages in a timely manner. I see myself like a super active customer since I got a long-term ankle problem, and I asked many questions within these three years through their customer service number and their WeChat account. They always communicate in a very nice attitude and help me solving problems logically. I may not able to buy their products again since my F-1 status will be changed soon. But I think I am able to say something true and leave a review that they really deserve for them.

Great Insurance Plan, Great Customer Services The insurance plan Student Medicover offers is amazing! I enrolled in their Elite plan, which is much cheaper than my university's insurance plan. Thanks to Jane's help, the waiver process only took me 15 minutes and it was very easy. Once the waiver got approved, the Bursar of UF returned the university's insurance fee to my account.

Customer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.

My friend highly recommended me to buy… My friend highly recommended me to buy Student Medicover insurance plan. Because your company provide some plans for student during OPT. During the special time, I really need a cost-effective insurance plan. And I learn about Student Medicover insurance plans cover COVID-19 testings and treatments. The customer service team told me that online consultation service is free for members. This information is very helpful. If I have symptoms of the virus, I can contact online doctors to evaluate. This is the best way to reduce the risk of infection.

A perfect insurance at a very good price I have been using Student Medicover insurance for four years, and the price of the insurance is very good compared to the price of the insurance provided by the school, and the service is very good; there is a professional after-sales manager to assist customers in submitting claims. For example, recently, because of the need for braces, the consultation manager provided several options of insurance for the customer to choose from so as to choose the most suitable insurance for the customer's needs. Like, recently, because of the need for braces, the consultation manager provided multiple options for the client to choose from so that the client could choose the most suitable insurance.