zhourui zhou
GBBest Customer Service Ever I got in trouble with claiming my bill because of my university pharmacy’ fault. Thanks for their customer service Kevin’s help I got my money back after two months. She is very patient and professional. Whenever I had questions she always answered on time without her help I can’t give my money back. Highly recommend Student Medicover! It helps me save lots of money!
Tong Jia
GBCustomer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.
Jiayao
GBThank you Taylor Thank you Taylor, for your professional customer services. I had problems registering HealthiestYou, their customer representative Taylor helped me to find my insurance card, and I signed in successfully.
Carol Lan
GBCustomers service representative I still remembered the first time when I went to hospital in the US, I was so anxious as it was difficult to communicate due to language barriers. I called the Student Medicover, and one of the representatives was really helpful, she also speaks mandarin and she assist me for the entire process.
Fancy
HKMy friend highly recommended me to buy… My friend highly recommended me to buy Student Medicover insurance plan. Because your company provide some plans for student during OPT. During the special time, I really need a cost-effective insurance plan. And I learn about Student Medicover insurance plans cover COVID-19 testings and treatments. The customer service team told me that online consultation service is free for members. This information is very helpful. If I have symptoms of the virus, I can contact online doctors to evaluate. This is the best way to reduce the risk of infection.