Tong Jia
GBCustomer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.
杜浪
CNHighly recommend Their insurance plans are designed for international students. They always stand on their customer’s perspectives to process your problems. It’s really heartwarming!
jiang yifan
GBExcellent Insurance plan for international students! Save money! The insurance plan they offer is much cheaper than my university's Aetna health plan and the coverage is really great. Aetna costs me more than two thousand dollars a year but Student Medicover is the half price with even greater coverage! Great Plan!
zhourui zhou
GBBest Customer Service Ever I got in trouble with claiming my bill because of my university pharmacy’ fault. Thanks for their customer service Kevin’s help I got my money back after two months. She is very patient and professional. Whenever I had questions she always answered on time without her help I can’t give my money back. Highly recommend Student Medicover! It helps me save lots of money!
Vivi
CNso nice At the beginning, i can't find the right way to download conformation letter. Through consult with customer service group over and over again, I download it successfully. They are very patient!!! They are so so nice!!!