Ann
GBGreat Insurance Plan, Great Customer Services The insurance plan Student Medicover offers is amazing! I enrolled in their Elite plan, which is much cheaper than my university's insurance plan. Thanks to Jane's help, the waiver process only took me 15 minutes and it was very easy. Once the waiver got approved, the Bursar of UF returned the university's insurance fee to my account.
kllyF
GBI went for immunization injections I went for immunization injections, and the doctor have me went through some blood test. Actually, I have confirmed with my doctor about insurance benefits, however I was not aware that those tests have been processed with another separate lab and it turned out not being covered because some code reason. So I contacted Student Medicover about my denied claim and one of their representatives has been really helpful and truly helped me contact a 3-way communication with lab and hospital and it ends up to be covered for 90%. Really appreciated.
Jeremy
GBA perfect insurance at a very good price I have been using Student Medicover insurance for four years, and the price of the insurance is very good compared to the price of the insurance provided by the school, and the service is very good; there is a professional after-sales manager to assist customers in submitting claims. For example, recently, because of the need for braces, the consultation manager provided several options of insurance for the customer to choose from so as to choose the most suitable insurance for the customer's needs. Like, recently, because of the need for braces, the consultation manager provided multiple options for the client to choose from so that the client could choose the most suitable insurance.
zhourui zhou
GBBest Customer Service Ever I got in trouble with claiming my bill because of my university pharmacy’ fault. Thanks for their customer service Kevin’s help I got my money back after two months. She is very patient and professional. Whenever I had questions she always answered on time without her help I can’t give my money back. Highly recommend Student Medicover! It helps me save lots of money!
Tong Jia
GBCustomer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.