Customer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.

Reasonable price, good service I've been with Student Medicover for a year and have the Elite plan. The plan covers most of my medical needs, and my claims can always be paid fully and promptly. It has proved to be perfect for an international student. Besides, the prices of all plans are stable and reasonable.

Best Insurance, highly recommend Student Medicover insurance plan is cheaper than my school's plan, and the coverage is great. I used to use my insurance for immunization and visit the doctor, the claim process is very easy and fast. Also, the deductible is cheaper than other similar insurance. I would definitely recommend this insurance to my friends.

I just renewed my insurance plan today… I just renewed my insurance plan today and I am kinda curious about Student Medicover's reviews. But I am like super surprised by those negative reviews here and on Weibo since they are totally not true. I wonder if they just offend any other company's benefit or what. They really deserve much more good reviews. I've been enrolling their plan for like three years so far. These days they started to waive member cost-sharing for both the testing and treatment of COVID-19, so I renewed my plan again, just in case, even through I am in my OPT period. In these three years, they've been super helpful and supportive. I could even find them at 3 AM, and always got what I needed to know. They helped me to confirm that my plan meets my school's (BU) requirements before my purchase. They helped me to choose the correct plan within the right period so I could waive successfully. I don't know why people say that the number is unreachable and they don't care if the product fit school's requirements or not. They always answer my calls and WeChat messages in a timely manner. I see myself like a super active customer since I got a long-term ankle problem, and I asked many questions within these three years through their customer service number and their WeChat account. They always communicate in a very nice attitude and help me solving problems logically. I may not able to buy their products again since my F-1 status will be changed soon. But I think I am able to say something true and leave a review that they really deserve for them.

I've been using Student Medicover for a… I've been using Student Medicover for a long time. Really good experience. 24 hours service is really helpful!