Cherry
GBStraightforward and intuitive process I liked the easily accessible service that Student Medicover provided. The customer services were friendly. Fast reactions and clear overviews by mails were suitable for students. The entire process was straightforward and intuitive.
Tong Jia
GBCustomer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.
zhourui zhou
GBBest Customer Service Ever I got in trouble with claiming my bill because of my university pharmacy’ fault. Thanks for their customer service Kevin’s help I got my money back after two months. She is very patient and professional. Whenever I had questions she always answered on time without her help I can’t give my money back. Highly recommend Student Medicover! It helps me save lots of money!
Sunnyhaha
GBIt is trustworthy I bought student medicover insurance plan to waive university health insurance twice, when I was an undergraduate and a graduate student. Now I am in OPT period, my employer did not provide insurance, thus I buy student medicover health insurance again. I bought it for three years and I used about 6 times. I think it is trustworthy.
kllyF
GBI went for immunization injections I went for immunization injections, and the doctor have me went through some blood test. Actually, I have confirmed with my doctor about insurance benefits, however I was not aware that those tests have been processed with another separate lab and it turned out not being covered because some code reason. So I contacted Student Medicover about my denied claim and one of their representatives has been really helpful and truly helped me contact a 3-way communication with lab and hospital and it ends up to be covered for 90%. Really appreciated.