Customer service staff Customer service staff, especially Jane, has been very helpful and caring. My doctor sent the wrong claim documents and refused to go back and correct it until Jane helped me to appeal and resolve the issue. Saved me alot of time and hassle.

Straightforward and intuitive process I liked the easily accessible service that Student Medicover provided. The customer services were friendly. Fast reactions and clear overviews by mails were suitable for students. The entire process was straightforward and intuitive.

My friend highly recommended me to buy… My friend highly recommended me to buy Student Medicover insurance plan. Because your company provide some plans for student during OPT. During the special time, I really need a cost-effective insurance plan. And I learn about Student Medicover insurance plans cover COVID-19 testings and treatments. The customer service team told me that online consultation service is free for members. This information is very helpful. If I have symptoms of the virus, I can contact online doctors to evaluate. This is the best way to reduce the risk of infection.

Reasonable price, good service I've been with Student Medicover for a year and have the Elite plan. The plan covers most of my medical needs, and my claims can always be paid fully and promptly. It has proved to be perfect for an international student. Besides, the prices of all plans are stable and reasonable.

so nice At the beginning, i can't find the right way to download conformation letter. Through consult with customer service group over and over again, I download it successfully. They are very patient!!! They are so so nice!!!