Kristie Duff
GBAMAZING CUSTOMER SERVICE BY CHASE I can’t even put into words how amazing the customer service I received by Chase was this evening. She was so helpful in explaining every detail about insurance for my 6 pups. Chase was so patient and I never felt like she was rushing me off the phone. She was so kind and her passion for helping others showed in every way. She is very knowledgeable and was on point answering all my questions. She truly cares about animals, she cared about my pups! If there were more humans like Chase in this world - the would be a better place. From the bottom of my heart thank you Chase for all your help. 5 +++ Star for Chase. She is hands down an amazing person! Thank you!
JML
GBAKC Pet Insurance covered over $40,000… AKC Pet Insurance covered over $40,000 in expenses for my Labrador Ben who had bilateral TPLOs (6 months apart) and had physical therapy for 2 years. They covered all of his treatments and therapies without question. I expected his premiums to increase dramatically but over the 6 years the premium went from $85 per month to just $103. Given how much they reimbursed that was so much less than I expected.
Jean Lopez
GBI am so happy and satisfied with my AKC… I am so happy and satisfied with my AKC pet insurance. My English bulldog is 6 months now and has undergone surgery on his eyes. He developed cherry eye. He was suffering and has been to eye specialist several times. My insurance responded within 2 days and paid 80% of my claim. I would highly recommend AKC pet insurance. They are very professional and always send an EOB so you can what was paid. Thank you
Mary Mills
GBAbove and beyond services After having to use my high interest credit cards to pay a $4,500.00 deposit to have orthopedic surgery performed at UF on my six month old pug and an additional $2,200.00 balance, in order have her released I decided to call AKC insurance to ask if my claim could be expedited. I was hoping to avoid paying the 30% interest charge fees by paying off my cards before they came due. Ashley W. assisted me and she was calm, friendly and knowledgeable. She offered to contact the claims department and request my claim be expedited. The claims department contacted me the following day explaining exactly what records they needed from UF to move along with my claim. The claim was completed in a couple days and I received my reimbursement that same week! Thanks to all involved! I was able to pay off my credit cards before they could charge me any interest! I received service above and beyond my expectations!
Shelby Romero
GBMy 4.5mo old puppy was diagnosed with… My 4.5mo old puppy was diagnosed with diabetes and in 3 short weeks thousands of dollars were spent to stabilize her. Enter claims were east and fast. AKC requested vet records and notes within 24 hours and after receiving had processed my claim and reimbursed within 48 hrs. Very satisfied with service.