Frank
GBWe have been very pleased with AKC pet… We have been very pleased with AKC pet insurance. We have had our nearly 15 year old dachshund covered by their insurance since she was 4 months old. There customer service has always been excellent. I am glad I took out their coverage many years ago. I would definitely recommend getting pet insurance.
N
GBgo with someone else We have made multiple requests to speak to a manager to get 3 issues resolved and NO one has called. From billing date issues, to refusal to pay for surgical procedures covered by the policy to no communication. We where warned and now I am writing reviews letting everyone know You don’t Want to use this company! Go with Figo or another company who cares.
Mary Mills
GBAbove and beyond services After having to use my high interest credit cards to pay a $4,500.00 deposit to have orthopedic surgery performed at UF on my six month old pug and an additional $2,200.00 balance, in order have her released I decided to call AKC insurance to ask if my claim could be expedited. I was hoping to avoid paying the 30% interest charge fees by paying off my cards before they came due. Ashley W. assisted me and she was calm, friendly and knowledgeable. She offered to contact the claims department and request my claim be expedited. The claims department contacted me the following day explaining exactly what records they needed from UF to move along with my claim. The claim was completed in a couple days and I received my reimbursement that same week! Thanks to all involved! I was able to pay off my credit cards before they could charge me any interest! I received service above and beyond my expectations!
COL Mark Davis RET
GBAKC Pet Insurance claims are easy with quick response AKC Pet insurance is easy to use and very prompt with reviewing, communicating, and paying claims. You simply upload a copy of the vet bill and they immediately confirm they received it. My experience is that it is reviewed and I receive a statement with in 24 -48 hours. My claims have been paid by a check in the mail with in one week on most occasions. I wish my own health insurance was this easy.
Jean Lopez
GBI am so happy and satisfied with my AKC… I am so happy and satisfied with my AKC pet insurance. My English bulldog is 6 months now and has undergone surgery on his eyes. He developed cherry eye. He was suffering and has been to eye specialist several times. My insurance responded within 2 days and paid 80% of my claim. I would highly recommend AKC pet insurance. They are very professional and always send an EOB so you can what was paid. Thank you