Kristie Duff
GBAMAZING CUSTOMER SERVICE BY CHASE I can’t even put into words how amazing the customer service I received by Chase was this evening. She was so helpful in explaining every detail about insurance for my 6 pups. Chase was so patient and I never felt like she was rushing me off the phone. She was so kind and her passion for helping others showed in every way. She is very knowledgeable and was on point answering all my questions. She truly cares about animals, she cared about my pups! If there were more humans like Chase in this world - the would be a better place. From the bottom of my heart thank you Chase for all your help. 5 +++ Star for Chase. She is hands down an amazing person! Thank you!
Remy Beau
GBProfessional, courteous, results oriented customer service I had some complicated issues I created in my policy and claims. My phone call was answered by a routing choice which was easy and then routed in a timely manner to a person. They immediately understood my issues and resolved them for me. It has been a long, long time since I had such a professional, courteous, results experience.
Frank
GBWe have been very pleased with AKC pet… We have been very pleased with AKC pet insurance. We have had our nearly 15 year old dachshund covered by their insurance since she was 4 months old. There customer service has always been excellent. I am glad I took out their coverage many years ago. I would definitely recommend getting pet insurance.
JML
GBAKC Pet Insurance covered over $40,000… AKC Pet Insurance covered over $40,000 in expenses for my Labrador Ben who had bilateral TPLOs (6 months apart) and had physical therapy for 2 years. They covered all of his treatments and therapies without question. I expected his premiums to increase dramatically but over the 6 years the premium went from $85 per month to just $103. Given how much they reimbursed that was so much less than I expected.
COL Mark Davis RET
GBAKC Pet Insurance claims are easy with quick response AKC Pet insurance is easy to use and very prompt with reviewing, communicating, and paying claims. You simply upload a copy of the vet bill and they immediately confirm they received it. My experience is that it is reviewed and I receive a statement with in 24 -48 hours. My claims have been paid by a check in the mail with in one week on most occasions. I wish my own health insurance was this easy.