Isabel M. Romero
GBPeople that help The person that made my experience great was Lily. She made the whole process easy for me because I had a lot of questions that I though were re repetitive. Lily really made me feel comfortable enough to where I had no problem asking her questions about my new plan. .
Chance Yates
GBJasmine at the Harlingen office by the… Jasmine at the Harlingen office by the expressway. Did an awesome job welcoming my whole family. She gave us precision on our plans and quality of our phones. I haven't ever had anyone make me feel so Happy I switched I highly recommend her to anyone and everyone. Best customer service I've had in years ..she actually cared about our personal experience.. that doesn't come often..
Elaine Lentz
GBDaniel Wilson took the time to help me… Daniel Wilson took the time to help me understand every detail. Very professional. I was treated with courteous, and respect. No question was overlooked or unimportant. So happy with the sincerity and felt totally as if I was family. Thank you, sir and other staff. You made my day.
customer
GBValerie was very helpful in my decision… Valerie was very helpful in my decision to use Gentene Corp as my insurance provider. Its hard to trust someone over the phone telling you about insurances and hoping after you have chosen that it will work for you. Valerie help ease my mind by being extremely knowledgeable about the different products that are included in the package I chose.
CYvonne Pree
GBI was so Grateful! I was so grateful that the universe dropped this company into my path. Being new to the system I was lost totally and running out of time to get my medical accounts set up and I found this company, or they found me. The person I was speaking with was very kind and courteous. Took her time. Explained everything to me was very helpful. Unfortunately, I do not have her name at this time, but if you look up on your phone calls logs and find my name, I would recommend that person who was on the other end of the phone get a raise, a bonus, and a gold star.