My Senior Specialists

Home Office, 78641, Leander, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About My Senior Specialists

At My Senior Specialists, we are your Medicare experts! Our mission is to be the most trusted agents in the industry and to serve clients as if they were family. Far too many of our new clients are calling in with complaints about being misinformed, led astray, or simply feeling like giving up on trying to figure out the Medicare system. Everyone is in need of an advocate! A trustworthy agent well versed in all Medicare coverage options who understands exactly how to make this healthcare system work for YOU. We take pride in being that impartial asset and helping you achieve your individual needs. As your Medicare experts, we provide you with clarity, understanding, and peace of mind. Our clients benefit from the knowledge that can only be gained through more than a decade of experience guiding people through the Medicare system. We know the options, rights, and benefits best suited for any situation and/ or set of circumstances and our client base is 100% referrals. So, if you’re looking for someone you can be confident has the correct answers to your questions, someone who knows how to source any information needed, or you want to be certain about the actionable timeline you will need to follow, give us a call. We are here for you and happy to help!

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Gregory Oates
GB

This team have it down This team have it down. They made a complicated, confusing and frustrating process and decision making very easy. They walk you through every detail, make comparisons and even register you into the plans. As most people, we always had insurance via our employer and never had to worry about the plans. Then retirement and you are left on your own to figure it out and sometimes it is very costly. Not with this team, they have it together and explain everything clearly, shop for you and there isn't anything they won't do to help you out. Thank YOU...

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Sharon Berkley
GB

Laura Comancho is EXTREMELY Unprofessional Laura, the above rating is for you. After hearing from friends that are also clients of Chelsea Goin that you sent out an email to Chelsea’s clients (Chelsea helped me find the right policy for my needs in 2023 that I am pleased with and still have) throwing her under the bus, besmirching her reputation by spewing your untruths, and Chelsea not being given a platform to defend herself, I find your behavior malicious, dishonest, and EXTREMELY unprofessional. Of all the insurance agents I have dealt with, both in business and personally, Chelsea is the most professional, knowledgeable, and above all, the most honest insurance agent I have ever met. Her integrity is rare and is to be admired. She has only had my best interest as her client as her top concern. It is disgusting the way you have treated her. This email is not being written in an emotional state, but rather in a mature, calm one. As a result of your repulsive behavior, remove my contact information from your files.

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Cheri Lassell
GB

Laura is fantastic Laura is fantastic! Laura is very knowledgeable and professional about Medicare. I will not use anyone else and would/will highly recommend her to everyone I know. I had a million questions and Laura answered everyone of them and was very patient with me (took 2 months to make up my mind on plans) I asked her to please not call me all the time and push me and she did not, she let me call her.

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Nick Goodman
GB

Knowledgeable & Experienced Medical Insurance help I first met Laura after my Motion Picture Insurance ran out and I was confronted with the unfathomable maze of Medicare and its various parts. Laura helped guide me through all that and when I was diagnosed with a seemingly uninsurable condition, she was able to find the perfect medical policy for me. I would be stuck without her. I can't recommend her highly enough, responsive, thoughtful, knowledgeable.....trustworthy....

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Sandra Barney
GB

Appalled at the two - One Star Ratings I am one of the many complaints Laura received about Chelsea Goin. I've been with Laura for many years now & never had any problems until she hired Chelsea. Because of Chelsea I was nearly in financial ruins. I trusted & liked Chelsea. If it weren't for the quick thinking & long hours on the phone with Laura to straighten up the situation, I would have lost everything. Laura has been nothing but professional & caring to all her clients. I also received the email Laura sent & it said nothing derogatory about Chelsea. So for those two - one Star ratings for Laura I say, you two are appalling! You aren't even Laura's clients! So back off you two old biddies. You two didn't even have any experience with Laura, so you should not be rating her for having to let Chelsea go. That is none of anyone's business except Laura & Chelsea.

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