My Senior Specialists

Home Office, 78641, Leander, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About My Senior Specialists

At My Senior Specialists, we are your Medicare experts! Our mission is to be the most trusted agents in the industry and to serve clients as if they were family. Far too many of our new clients are calling in with complaints about being misinformed, led astray, or simply feeling like giving up on trying to figure out the Medicare system. Everyone is in need of an advocate! A trustworthy agent well versed in all Medicare coverage options who understands exactly how to make this healthcare system work for YOU. We take pride in being that impartial asset and helping you achieve your individual needs. As your Medicare experts, we provide you with clarity, understanding, and peace of mind. Our clients benefit from the knowledge that can only be gained through more than a decade of experience guiding people through the Medicare system. We know the options, rights, and benefits best suited for any situation and/ or set of circumstances and our client base is 100% referrals. So, if you’re looking for someone you can be confident has the correct answers to your questions, someone who knows how to source any information needed, or you want to be certain about the actionable timeline you will need to follow, give us a call. We are here for you and happy to help!

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S B
GB

I highly recommend these specialists I have been with these Medicare specialists for years & would recommend them highly. They have taken all the confusing guess work out of finding the right Medicare supplement insurance. I can call them anytime with concerns or questions & they have been there for me. I couldn't be happier. When it comes time for my husband to go on Medicare, I wouldn't trust anyone else.

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Sharon Berkley
GB

Laura Comancho is EXTREMELY Unprofessional Laura, the above rating is for you. After hearing from friends that are also clients of Chelsea Goin that you sent out an email to Chelsea’s clients (Chelsea helped me find the right policy for my needs in 2023 that I am pleased with and still have) throwing her under the bus, besmirching her reputation by spewing your untruths, and Chelsea not being given a platform to defend herself, I find your behavior malicious, dishonest, and EXTREMELY unprofessional. Of all the insurance agents I have dealt with, both in business and personally, Chelsea is the most professional, knowledgeable, and above all, the most honest insurance agent I have ever met. Her integrity is rare and is to be admired. She has only had my best interest as her client as her top concern. It is disgusting the way you have treated her. This email is not being written in an emotional state, but rather in a mature, calm one. As a result of your repulsive behavior, remove my contact information from your files.

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John Kaiser
GB

Unfair Ratings Not Consistent with Experience I am at a complete loss to understand the 2 one ratings that Laura has received. Laura has been my agent for over 8 years. The National Chrysler Retirement Organization (NCRO) consisting of over 7000 registered members, with myself as a Board member, has continued to list Laura on their webste as a trusted agent since vetting her 7 years ago. She has helped many of our members find the health insurance that suits their needs. She has never received even a single complaint in all these years. Instead, she continues to receive referrals year after year. The comments made behind the 1 ratings make no sense. John K.

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Evelyn Ferry
GB

I’m very disgusted with Laura Camacho I’m very disgusted with Laura Camacho. I received an email saying she fired my agent, that was extremely unprofessional. Having spent my career in the corporate world I know a company should NEVER send out details & names & accuse the person who they let go of all kinds of negative things to clients. I wrote a short note letting her know of my disappointment & she doubled down with even more negativity & accusations. In fact I received a 3rd email attacking me for expressing my displeasure & I had to firmly tell her to stop contacting me! Each email was nastier than the last, naming my agent & accusing her of all kinds of malpractice. (While trying to say she liked her.. I’d hate to see what she says about people she doesn’t like) The level of unprofessionalism, revenge, & nastiness was over the top & by tripling down on it I was afraid of what she might do to me or my account as revenge. I do not recommend working with someone who behaves this way. I’m sure she’ll respond to this review exactly as I described above.

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Sandra Barney
GB

Appalled at the two - One Star Ratings I am one of the many complaints Laura received about Chelsea Goin. I've been with Laura for many years now & never had any problems until she hired Chelsea. Because of Chelsea I was nearly in financial ruins. I trusted & liked Chelsea. If it weren't for the quick thinking & long hours on the phone with Laura to straighten up the situation, I would have lost everything. Laura has been nothing but professional & caring to all her clients. I also received the email Laura sent & it said nothing derogatory about Chelsea. So for those two - one Star ratings for Laura I say, you two are appalling! You aren't even Laura's clients! So back off you two old biddies. You two didn't even have any experience with Laura, so you should not be rating her for having to let Chelsea go. That is none of anyone's business except Laura & Chelsea.

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